Anderton
I'm not telling anyone what they should or should not do or think. I am merely explaining how this business works and the constraints under which companies operate. If you find that offensive, that's your choice.
Telling YOUR LOYAL CUSTOMERS (we are here, but we could be at a misspelled Audio site enjoying Sonar for free!) that they have a "sense of entitlement" because they have an idea of how much they are willing to pay is insulting.
I find it insulting, personally.
Anderton
The FACT is that a company can only provide services based on the income it receives. It is unrealistic to expect to pay a rock-bottom price and get top-notch service in all possible areas. If for example customers were willing to forego tech support, SONAR could cost less. If people didn't steal software, SONAR could cost less. There is nothing offensive about that reality.
the FACT is that sonar is worth what people are willing to pay for it - it does not matter whether Cakewalk makes a profit or not, whether Sonar is good or not. Harrison MixBus is $30 and almost nobody wants it. ProTools is far more than Sonar and a lot of people are more than happy to pay the asking price.
If people steal the software, it does not matter to your PAYING customers. We are not going to sit here and say: "Oh, yes, there is a lot of piracy going on. Let's pay more than the software is worth to compensate Cakewalk for the actions of bad guys"
Get in touch with reality.
Anderton
Nor do people necessarily think things through. Logic at $199 looks very attractive until you consider the cost of the computer required to run it, and the inability to run older Apple programs on newer operating systems that require a newer computer...thus requiring the purchase of a new computer periodically. Apples makes no secret of the fact that they make their money selling hardware, and the software is designed to feed into that paradigm. It's up to you to decide if you want to support that paradigm. Hey, I have a Mac too...
See? speaking out of both sides of the mouth:
1. "Nor do people necessarily think things through".
2. "It's up to you to decide if you want to support that paradigm."
In other words, when people choose it is "up to them to decide". When they choose something you don't profit from, "they don't think things through".
Not very honest.
Anderton
And some people vote with their dollars. Some find the concept of Reaper being the "grim reaper that destroys all in its path" offensive. I don't; as I've said, all's fair in love, war, and capitalism.
You have a special love for Reaper, don't you? lol...
Anderton
...my whole point was that it's unrealistic for a company that doesn't have those kind of resources to be able to follow the same pricing structure as one that does. That's not offensive, that's reality.
Once again, what is really offensive is berating ("some people have a sense of entitlement") your LOYAL, HONEST CUSTOMERS (no good deed goes unpunished in CakewalkLand, I'll remember when it's time to renew!) for not being willing to pay inflated prices that compensate Cakewalk for piracy and other factors that are not the customer's fault.
People like you deserve the thieves more than they deserve the honest customers. If I could get a refund I would ask for one today. That's how much your attitude disgusts me...