irvin simply seems to be either totally missing the crucial nuances of what Craig is trying to say or intentionally overlooking them.
 
Craig is not criticising the vast majority of users who understand Cakewalk is a small set of doods producing a massive product in a saturated market while keeping costs to the end user at a minimum. He is bemoaning that there are a select few who constantly scream "MOAR 4 LESS".
 
The point being made is there comes a tipping point where the profit margin disappears, it becomes a losing venture and the company goes out of business/their employees starve.
 
I'm sure that some of the Bakers, if independentally wealthy, would totally love to continue refining and expanding the program simply for the joy of doing so (at least that's the impression I get). But they ain't and Cakewalk isn't a charity.
 
As far as "subsidizing pirates"... I am of the mindset that 99% of pirates were never going to pay for the software in the first place so no money was lost therefore no subsidizing is taking place. If anything those pirates are more likely to say "hey... this thing is durned cool. I want a legit version!"
 
Of course I am not condoning or excusing piracy but (IMO) there is a lot of flawed logic and hysteria out there about how much it actually impacts the digital industry.
 
aaaand I tried not to post in here again but there ya go.
 
cya

irvin
Once again, what is really offensive is berating ("some people have a sense of entitlement") your LOYAL, HONEST CUSTOMERS (no good deed goes unpunished in CakewalkLand, I'll remember when it's time to renew!) for not being willing to pay inflated prices that compensate Cakewalk for piracy and other factors that are not the customer's fault.
 
 
People like you deserve the thieves more than they deserve the honest customers. If I could get a refund I would ask for one today. That's how much your attitude disgusts me...
 

Wow! Unbelievable. Craig goes out of his way to be a helpful productive member of this group. He is not even an employee of Cakewalk. To find something offensive from Craig takes some real talent and a commitment to dig deep.
 
I suspect there is something completely unrelated to Cakewalk/SONAR going on. I hope you get things sorted out man. This is not the helpful family type environment that this forum generally is. Get some rest man.

Hi,
 
So I tried to address some of the issues from the OP as best as could. I have collected much of this feedback and will share with the rest of the team. It seems this thread is getting a little "heated" so I am to lock it. Let's all try to be positive. We do read the forums and take all feedback into consideration. We appreciate all the passion being shown here and much of it is so that SONAR will continue to be successful. So thank you and let's talk more about how we can make the actual program better and how we can help our fellow users.