We have indeed sent less staff this year in order to focus on the launch of the new 2016 features. While Gibson is a very big company, Cakewalk is not in comparison and unfortunately we have to focus our resources. This year, we have been hyper-focused on the Rolling Updates and delivering on our promise to customers. This is concentrated effort by all departments, from engineering, to marketing, to support.
The reality is that we reach a small fraction of customers at NAMM compared to other communication mediums (like email, social, web, forum, etc). In addition, NAMM has a more business focus so we do conduct more meetings. We definitely have scaled back in terms of big main stage demos, and multiple workstations. To be honest, we are not the only ones that have done that. I wish we could do it all but sometimes we need to make choices.
That being said, customer interaction is very important to us and we did send a couple of staff members to meet with customers and business partners. We do have multiple touch screens (a Surface Pro and Surface Book) along with an Intel Nuc. Our intention was to show more modern, lower footprint machines that can run SONAR. The feedback has been very good at both CES and NAMM. We apologize to anyone who stopped by and was unable to talk to staff. We are readjusting schedules to have better coverage so we can talk to more customers.
Thanks for your understanding.