declan
Sorry you're having a problem. I uninstalled per instruction, then installed the new version and then activated it using the standalone. Then rescanned my VSTs in Sonar and all is well here.
Thanks for the info.
I didn't un-install first. I didn't see any instructions. Just a Zip file with a Setup.exe (BTW, Microsoft identified it as not a valid program and I had to override the "do not run").
The setup seemed to be successful.
I rescanned VSTs and the program was scanned properly and was running in the play only mode, ready to be activated.
It gave me a message to try again later. I re-booted and tried again, but same result.
I tried stand alone mode but got the same error.
I suspect they sent out the update, and everybody and his brother is trying to activate online, and they are overloaded. But is is just a guess.
I'll let you know what turns out.
Lucky I created a system restore point before all of this.