Yes they are not responding.
They are putting out messages like "the requested application was not found".
But it kind of makes me mad that they tell me the problem is MY internet connection. If my internet connection didn't work I couldn't post this.
In the past I have tried Melodyne but always ended up removing it after a fair amount of frustration. When I got the email offer for ver 4 I decided to give them another try. Perhaps even upgrade to their better version.
But their old habits come shining through.
If anybody wants a nice rant against Celemony just ask me and I will deliver.
I really hope the Cakewalk staff will eventually reject Celemony and make a pitch corrector of their own. Pitch correction is no longer a magic thing. I am sure if the staff at Cakewalk tried they could figure out an in-house built in pitch corrector. And it would be much better than Melodyne because it would function rather than soak up your time.