I tried uninstalling Bandlab Assistant and then installing the latest version (3.1 something), as has been recommended. But then when I run the "new" Bandlab, it still says it's 3.0 something. What is really weird is, I went to Programs to uninstall it again, and it was listed correctly as 3.1. But when I actually open it and check its version, it's 3.0. 
 
I remember somebody saying that you may need to uninstall a couple of other things manually when uninstalling BA, but I've searched everywhere and can't find that post. Anybody know what I'm talking about?

About deleting Bandlab Assistant folders? (If not, sorry.)
The folders are located at C:/users/[user name]/AppData/Roaming
"Bandlab Assistant" and "bandlab-assistant".

Thanks HIBI, that's what I was looking for. I'll see if it helps.

I found the files and deleted them, then reinstalled BA. Same thing happened. My computer says I have 3.1, but the actual Bandlab Assistant identifies itself as 3.0. In any case, I get the same result when I try to update: a grayed-out  pulsing "downloading" thingy, but no actual downloading. I'm not going to risk losing everything by uninstalling CbB. I will wait until they get this sorted out. I see lots of other folks are having problems too. I'm sure they're working on it.

FWIW, I updated BA yesterday, and it went just fine (Shows as v3.1).  I'm on Win 8.1.
 
I didn't even do an uninstall first -- just launched BA as Administrator, clicked the gear icon, check for updates, then followed the steps for the install.
 
Maybe try it again, and let it overwrite the previous version (like I did)?

JonD
FWIW, I updated BA yesterday, and it went just fine (Shows as v3.1).  I'm on Win 8.1.
 
I didn't even do an uninstall first -- just launched BA as Administrator, clicked the gear icon, check for updates, then followed the steps for the install.
 
Maybe try it again, and let it overwrite the previous version (like I did)?

I've tried overwriting, uninstalling then installing, compatibility mode with 8, run as admin...all the usual tricks. No luck on my laptop, but no problems on my desktop. Go figure!
 
It's probably some simple Windows thing and they'll have it sorted out shortly.

Had the same strange thing this morning: BandLab Assistant notified me of new version. Clicked on "Update" (or so, can't remember now exactly). After installing of the updated assistant, I clicked on the link I had placed on my desktop for it. "The link does not seem to exsist".
I deleted the link, downloaded manually the new file and installed that one without issues. Thought I.
Next came up: Cakewalk, new version available. Downloadind installation file. Installing. Launched it after reboot.
After a few edited notes (in piano roll view), Cakewalk crashed. Thought that cold be related to the Aria Player I am using in the edited track as playback. But Aria Player is actual, and so is the engine.
Tried to roll back to status before update. System reset failed, nothing changed. 
Currently using my Sonar professional, which I had not deinstalled because of the many thirdparty-plugins. 
error reports had been created which I had sent - but I did not have any confirmation that the reports have been received. In case I need to: Where do I find those crash reports on my PC? Can I send them again, and to whom?
Thankx for updating.
Mad_Musicologist

michael diemer
I found the files and deleted them, then reinstalled BA. Same thing happened. My computer says I have 3.1, but the actual Bandlab Assistant identifies itself as 3.0. In any case, I get the same result when I try to update: a grayed-out  pulsing "downloading" thingy, but no actual downloading. I'm not going to risk losing everything by uninstalling CbB. I will wait until they get this sorted out. I see lots of other folks are having problems too. I'm sure they're working on it.

To me it doesn't sounds like you are running the latest BA (3.1.0). Latest version has a progress bar and numerical indication in % of how things are going. Previous version of BA didn't have this, just the pulsing download you are describing. 

The progress bar for me moved so quickly during the update. I was quite impressed!

iRelevant

michael diemer
I found the files and deleted them, then reinstalled BA. Same thing happened. My computer says I have 3.1, but the actual Bandlab Assistant identifies itself as 3.0. In any case, I get the same result when I try to update: a grayed-out  pulsing "downloading" thingy, but no actual downloading. I'm not going to risk losing everything by uninstalling CbB. I will wait until they get this sorted out. I see lots of other folks are having problems too. I'm sure they're working on it.

To me it doesn't sounds like you are running the latest BA (3.1.0). Latest version has a progress bar and numerical indication in % of how things are going. Previous version of BA didn't have this, just the pulsing download you are describing. 

Well, I installed from the link given here by Noel or scook, can't remember which. It's bizarre that I can install it, and it identifies itself as 3.0, but is listed in Programs as 3.1. And this after I had uninstalled all traces of BA, including the folders. Do people get how weird this is? After I clean install it, it says it's 3.0. Programs lists it as 3.1. Very odd.