• SONAR
  • Wow! Manchester fixes 5 bugs I submitted! Please, take my money...
2016/01/22 20:54:13
twelvetone
I painstakingly chased down nine bugs I ran into in recent months, taking care to submit good recipes how to reproduce them in my Problem Reports.
 
Well, I just read the Manchester Update e-zine and it looks like my efforts have been rewarded. Five of them have been addressed in Manchester (but strangely are still set to "New" in my Problem Reports list - maybe I wasn't the only one to report them?) and 2 others in my list are set to "Submitted to Development".
 
Faaaan-tastic!
 
Happy as anything, I went straight to take advantage of the $99 pay-one-time added year extension offer, but it won't authorize my purchase. Aargh! Why do these things always happen at the start of a weekend?
 
But it'll take more than that to wipe the smile off my face. Waaahooo!
2016/01/22 21:24:51
bitman
Because you start them at the beginning of the weekend.
2016/01/22 22:58:22
Grem
Good finds!! Thanks for helping make SPlat better for us all!!
2016/01/22 23:32:26
rabeach
I just got declined on my attempt to purchase but the $99 was taken out of my bank account. :-(
2016/01/23 00:13:31
robert_e_bone
I have had that happen too, where it debited my bank account but I didn't get the purchase until Monday morning, and calling the company.
 
For MY situation, I had not realized that I could have called the processing company on Saturday, so you might be able to get your problems fixed tomorrow, IF you call them tomorrow.  I don't recall the name of the company that actually deals with the online purchases, but I do remember they were not difficult to get a phone number for.
 
Good luck!
 
Bob Bone
2016/01/23 00:21:07
icontakt
twelvetone
I painstakingly chased down nine bugs I ran into in recent months, taking care to submit good recipes how to reproduce them in my Problem Reports.
 
Well, I just read the Manchester Update e-zine and it looks like my efforts have been rewarded. 

 
I envy you. Many of bugs which I submitted a couple of years ago and were sent to Development are still not fixed...  
2016/01/23 01:13:34
mcstringer413
I think Cleverbridge is the name of the company that handles online purchases.
2016/01/23 02:47:13
robert_e_bone
Yup Cleverbridge is indeed who it was - I couldn't remember when I posted earlier, but seeing your post instantly made it come back to me.
 
HOPEFULLY, you can give them a call early enough Saturday to where they can get your purchase all ironed out, so you can enjoy it for the weekend.
 
Bob Bone
 
2016/01/23 03:19:53
rabeach
Thanks everyone, I didn't mean to hijack the thread thought maybe my situation was similar to the OP's. I contacted Cleverbridge via email and will call them tomorrow. 
2016/01/23 10:20:32
wst3
not sure what to tell you about Cleverbridge, I've had problems with many of the on-line payment services over the years, it always gets resolved, but it is always a bit nerve wracking!

Congrats on getting your bugs fixed! It feels really good doesn't it?

Over the years I've had maybe half a dozen bugs fixed, and one feature request implemented - always makes me feel like I am helping my fellow Sonar users...
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