• SONAR
  • trouble installing Waves plugin
2015/12/10 16:19:48
greg54
I recently updated Waves Central - and I just purchased PS22 a week ago.   But after I "installed" it, I can't find it in Sonar.   So I contacted Waves.   They said...
 
"Go to C:\Program files(x86)\Waves\Plug-ins V9 and see if you can find .bundle files of the missing plugins.

 
If you find it, please follow these steps to refresh Waves Preferences:
  1. Quit any Audio-related software on your PC.
  2. Hit the Start button, type %appdata% and select Roaming.
  3. In Roaming Locate the folder Waves Audio and move it to the Desktop.
  4. Start Sonat X3. If asked to locate the plug-ins, point to C:\Program Files (x86)\Waves\Plug-Ins V9. 
If you couldn't find the missing plugins in folder:
  1. Close Sonat X3 
  2. Run Central and log in
  3. Select Install Product
  4. Install from Online and make sure to select products you have in your account and wish to use with this computer.
  5. Click Install and wait for the installation to finish."
 
So I did the first suggestion (I had already done the second suggestion) and found the PS22.   But when I moved the Waves folder to my desktop, as they said to do, nothing happened.   I admit I'm not good with computers, but I think the way Waves has their Waves Central set up now is a bit confusing  (for me, anyway).   And Waves doesn't seem to have answers.
 
Any suggestions about what might work?
 
Thanks!
Greg

 
2015/12/10 17:23:50
TheMaartian
Getting Waves plugins to work is a two-step process. After you install the plugin, you need to move its license from the Waves license cloud to your PC.
 
You don't mention any issue with SONAR finding the WaveShell-VST 9.6_x64 file(s), so I'm assuming you still need to activate that plugin. Sorry if I'm wrong.
 



 
Once the plugin shows up on your PC, you should be good to go. Hope this helped.
2015/12/10 17:36:53
greg54
Hi The Maartian -
 
When in Waves Central, I downloaded the plugin (PS22) from online.   But it does not show up in Waves Central nor in Sonar.
 
I did what Waves told me to do and found the Waves plugin in the Roaming folder.   And Waves told me to move that folder to the desktop, which I did.   But the plugin still does not show up anywhere.
 
The Waves plugins I downloaded before I upgraded Waves Central are all there.  But PS22 is not.  So I can't activate it.
 
Thanks!
Greg
 
(and I appreciate you making the effort to post the photos)
2015/12/10 17:43:31
TheMaartian
greg54
When in Waves Central, I downloaded the plugin (PS22) from online.   But it does not show up in Waves Central nor in Sonar.

Trying to understand...
 
Are you saying that you WERE able to install from the Waves Central screen below, but then it didn't show up for activation on the screens I posted above?
 

 
2015/12/10 18:54:14
greg54
TheMaartian
 
Are you saying that you WERE able to install from the Waves Central screen below, but then it didn't show up for activation on the screens I posted above?
 

 



It wasn't that particular screen.   There is a screen in Waves Central where you can choose to see wither your licenses or see all Waves products online.  That screen is where I found and downloaded PS22.  But after that, it is not in any of the screens you posted.   
 
Just curious:  How do you find Waves plugins to download?  Maybe the way I did it is incorrect.
 
Thanks!
Greg
2015/12/10 19:24:58
greg54
Here is the screen shot of where I found the Waves plugins and where I downloaded them
 
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2015/12/10 19:26:17
TheMaartian
greg54
Just curious:  How do you find Waves plugins to download?  Maybe the way I did it is incorrect.

Two ways, depending on where you bought the plugin.
 
If you bought it from Waves direct, it's already in your My Products list online (that is, already registered). When you log into Waves Central, it should show up, and you can install quote/unquote normally. 
 
If you bought from a third party, and they emailed you a code, you need to log in to your Waves account and register the code. That will place it in your My Products area and allow you to proceed as I mentioned above.
 
You don't need to "download" the plugin separately. That's what "Install" does. The old Waves licenser would let you install ALL plugins, even ones for which you had no license. And you had to remember to leave existing plugins ticked, or they would uninstall. The transition to the new Waves Center combines the licensing and downloading, which I like, and am getting used to.
 
Install is easy. Figuring out uninstall? That was WAY less than intuitive.
2015/12/10 19:30:39
greg54
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2015/12/10 19:33:28
greg54
TheMaartian
 
If you bought from a third party, and they emailed you a code, you need to log in to your Waves account and register the code. That will place it in your My Products area and allow you to proceed as I mentioned above.



I bought it from Audio Deluxe.   They sent me a code, but I guess I don't understand how to register the code.   
 
Thanks!
Greg
2015/12/10 19:41:41
TheMaartian
Log into your Waves account online.

Click on REGISTER NEW PRODUCTS and enter the serial number Audio Deluxe emailed to you.

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