ptheisen
TranceCanada
So I've seen that other people have had this issue and I can't remember if there was a solution to it, but my Bandlab Assistant is just showing me a loading screen and not letting me do anything. I've uninstalled and re-installed it and it still shows me the loading screen. Has there ever been a solution to this found? or is it just in time it'll correct itself?
I don't know if what I experienced is your situation, but it might be. When I opended BandLab Assistant and clicked to have it update itself, two smaller windows pop up behind the app window, so they can't be seen unless you drag the app window away. Once you do that, you'll see the front small window (a dialog box) has a message something like "BandLab Assistant is running, click OK to close it." and you have the option to click OK or Cancel. This message confused me the first time, I thought closing would stop everything, so I clicked Cancel (not that Cancel makes any more sense, but...). Wrong, that stops everything. Perhaps the message would be clearer if it said "BandLab Assistant is running but needs to close before the update can proceed. Click OK to close it and continue with the update, or Cancel to cancel the update." When I clicked OK, the app window and dialog box closed, and the remaining window, which is the installer itself dutifully waiting until BandLab Assistant closes, started installing and finished within just a few seconds. Maybe this information will help you (or anyone else) if that is what is happening to you.
It would be even better if BandLab could modify the installer to close Bandlab itself, which would eliminate the need for the (hidden) dialog box and just forge ahead with the install of the BandLab update.
I think this is a good idea. I've also experienced this scenario with the hidden dialog box awaiting response, needing to fiddle around to get things going. Trivial thing, but I can imagine it being a show stopper for some.