• SONAR
  • Telephone Support for CW?
2016/01/09 12:52:40
BbAltered
Hello.  Did CW do away entirely with their telephone support?
 
As late as last Spring, I was able to call CW tech support.  I now have another issue that is too difficult to deal effectively thru this forum, and would like to speak to CW tech support.  But I have lost the telephone number I used previously (still going thru my notes and files).
 
I haven't found a telephone number for CW tech support here on this web-site.  Is telephone support still available?
 
Sorry for the stupid question.  Thanks in advance.  
2016/01/09 12:58:30
scook
http://www.cakewalk.com/Support/Contact
see the "Hours of Operation & Contact information" near the bottom of the page
2016/01/09 12:59:10
maximumpower
Technical Support
 
  • 1 PM - 6 PM Eastern Time
  • Monday through Friday
  • 617.423.9021 (Boston)
  • 323.370.6701 (Los Angeles)
  • Email Tech Support
 
I found this information from the home page. At the top there is  a "Support" menu option. Under that, click "Contact Support". Scroll to the bottom.
2016/01/09 13:01:30
BbAltered
Hello.  Boy do I feel lame.  After posting this question, I found the tech support numbers, listed right here on this web-site (silly me!).  Sorry again for the stupid, un-necessary question, and thanks to SCook and MaxPower for your helpful replies.
2016/01/09 13:03:59
maximumpower
NP :-)
2016/01/09 14:44:21
brconflict
And I recommend calling them. I haven't gotten any real responses for online support.
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