how do i totally remove sonar platinum, and all of it's folders so i can completely re install it? when i purchased the program, whie it was setting itself up, a few windows appeared saying my oveloud file could not be created because there already was one. i hit retry several times and it didn't work, so i hit ignore. today i went to update with lexington and the same thing happened. i had sonar platinum a few months ago and had a similar problem that never got resolved. but i like the program and i am now on windows 10 so i i have re purshed it.( i am on subscriber plan.) any help?