Hi ,I have had an update to windows 10.Now my sonar X3 wont work.I then upgraded to Platinum thinking that would work but it doesent.Now many pounds in I am very angry about it all.Any suggestions,solutions

Hi. It would be helpful with your pc specs, Audio Interface, SONAR version (A-K). How did you install Windows (upgrade or clean install)? And how did you install SONAR? Did you use CCC?
All the best. 

Hi ya.As an old guy not too familiar with all the specs and installs,My PC is a dell inspiron with an i3 processor.I have a focusrite scarlett 2i2 interface.I was using Sonar X3,then came the windows update last week.No idea what version it was but it must be the latest one windows have done.This is windows 10 by the way.When X3 wouldn't work I thought maybe X3 was the problem not being compatible with win 10(it had been working on win 10 fine until the update).I then went for the Sonar Platinum as that was supposed to be compatible.This doesent work either.The win 10 was an upgrade from win 8.1.The Sonar was a download upgrade from cakewalk Sonar X3

Have you checked for for updates to your 2i2? Did you use Cakewalk Control Center to download and install SONAR Platinum? When you say that it does not work. Does that mean that the program will not start, or that you do not have sound? 
All the best.

I have not tried the update for the scarlett interface.Will give that a try.I installed something called command center.The download did come from cakewalk through this command center.When I try to open the X3 or platinum on the desktop.It just says that it is not working,will  send a message to windows to try to solve the issue.When I troubleshoot it ,it says its not compatible.

Davjolan you need to change your title. It has no meaning. You can say "I need help in reinstalling Sonar". 

Hi Zargg 71,tried the scarlett update.made no difference.

Have you tried to connect it to a different usb port (not usb3, and do not connect via hub). Try another usb cable? 
Are you running as Administrator? Try adjusting power settings to maximum performance, if not already.
All the best.

Will give that a try.Have done the admin bit, same result.As for the power settings,not sure I know what to do.My teach is coming tomorrow,he may be better at this than I am.He is only 22,I am in my 60`s.Wish I had done this at school.

In the downright corner on your controlbar, do you have an icon for power (should look like a battery or a plug)? If so right click on it. You should get power options. Click high performance. Hope it works.
Did you try a different usb port or cable?
All the best.