Hi Alan,
Edirol Europe supply the support for Cakewalk products purchased in the UK. The support line phone number is 0870 350 1515 charged at the UK national rate (whatever that is, I should look it up some time!!!) Their Website is
www.ediroleurope.com I used it to help with configuration issues when I first got started and there is a guy called Phil who I spoke to a few times and he was great, hopefully he is still around
Peace Love and Understanding
Garry Kiosk