I find this an interesting and informative discussion. The Kingston update was the first since X1 that caused me any trouble. I don't think Cakewalk has ever tried to sell software that is defective or half baked and I didn't go nuts with my update glitch. For some reason I'm not getting the same file package that Cakewalk thought I was getting. They don't know why, but I'm sure they're looking into it and I'm up and running so, meh.
Others may find this an unacceptable state and would obsessively badger the forums trying to find out why, while accusing Cakewalk of not knowing what they're doing. All of this software development and distribution is more complicated than the computer systems that sent men to the moon. So many interrelated systems and variables to be considered.
In a way we are testing the product as it's released. I don't think it's Cakewalks' fault that there are issues with each release. I think it's the price we have to pay for flexibility. If there was only 1 way to do each task it would be a breeze to test, however, we have a bunch of different options for almost any task and then there's the order of operations, or work flow.
It is not realistic to think that the coders and testers can get it right for everyone, every time. Hardware variables, software variables, order of operations and desired actions, must generate millions of combinations and permutations. And to top it all off, they change it all every month. The more we get, the more variation that must be dealt with.
People are going to get frustrated and vent from time to time, it's only natural. I think they get even more aggravated when the fan boys jump in and try to act as the defenders of Cakewalk. They can defend themselves and don't need your help. We're all here because we bought this product and we all want it for different reasons. People use this as a tools to support their families, while others use it for relaxation and fun. That's a pretty broad spectrum to cover.
If you think that there's a better option for you to accomplish your goals then go for it. If you just want something to pick at and nag others about, then go away because you are taking away from the user experience.
If you want to really use the product then there's no better place to go then right here. Best forums on the net and a massive brain trust waiting to be tapped.
Sorry for the long post.