• SONAR
  • New Update FAIL: what does this message mean, how do I fix, please?
2018/05/22 20:07:17
kevro2000
...\cakewalk\shared utilities\vstScan.exe
 
an error occurred while trying to replace the existing file.
DeleteFile failed; code 5
access is denied
retry, abort, cancel.
 
I have retried multiple times. I've played with turning firewall off and on.
Grrr..
and Thanks, Kevin
2018/05/22 20:16:37
scook
Check the Windows Task Manager to insure vstscan.exe is not running. If it is running try to kill the process. If that fails, reboot before attempting to run the update.
2018/05/22 20:30:32
kevro2000
Thanks, I'll give that a try..
2018/05/22 21:51:34
PhilW
Access denied is often (if not always) a privilege issue (are you running elevated?) but it's not clear why a scan would try to delete a file. Are you trying to save a plugin layout? 
2018/05/22 22:08:32
kevro2000
I was installing the new CbB update from BA. It downloaded fine, started the installation. When it got to a certain part of the scan, it kept popping that message. Finally, I hit "ignore" however many times it took, and the update was successful, according to BA's display.
 
However, another issue cropped up that I have to resolve before I can test CW: When I plugged my stinkin Scarett in, Win did not recognize it. I have to go to a gig and cannot investigate what the deal is, until tomorrow. I suspect that part of the issue with that is the new Win10 update. Since the update, I have not plugged my one & only USB interface in to this machine. Always something 🤡
 
 
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