• Hardware
  • Alesis MultiMix 16 FireWire (p.15)
2006/05/29 19:48:22
AAvery111
Glad you got the Multimix Firewire going. I bought one and returned it. I finally found out what one of you above said about SP2 and then the other update that Windows does not announce. There is an update for Windows after /sp2. I finally got it to work, but it was still unstable.

I got a good deal around the new year on a Mackie Firewire 1202 Onyx and it is great. It's more money.. but it's so nice not to have any problems with it.

Do load the update from Windows after SP2. I found out from a sales person at Sam Ash, not Alesis. When I called Alesis for support, I shared the fix with them and they basically ignored me. I ripped that nice mixer right back to them if that's all the support I get from them.

I'm really pleased with Mackie Onyx. IT does sooo much more, but it is a larger board, but great!

Thanks all, A

2006/06/05 14:18:55
Wayne Washington
ORIGINAL: AAvery111

Glad you got the Multimix Firewire going. I bought one and returned it. I finally found out what one of you above said about SP2 and then the other update that Windows does not announce. There is an update for Windows after /sp2. I finally got it to work, but it was still unstable.

I got a good deal around the new year on a Mackie Firewire 1202 Onyx and it is great. It's more money.. but it's so nice not to have any problems with it.

Do load the update from Windows after SP2. I found out from a sales person at Sam Ash, not Alesis. When I called Alesis for support, I shared the fix with them and they basically ignored me. I ripped that nice mixer right back to them if that's all the support I get from them.

I'm really pleased with Mackie Onyx. IT does sooo much more, but it is a larger board, but great!

Thanks all, A




that's word, man.

first of all, thank you randy for your support.

i gave the multimix back and have just received my mackie onyx 1220.
yeah, it costs twice as much as the alesis, but i'm so glad that finally all my problems are gone. really think
it's worth every single penny..

i ain't trying to tell everybody they should give back their multimix, cause some may be able to fix their problems.
but if you're busting your ass like i did and those ignorant crackheads at the alesis support keep giving you **** tips like
they did to me, i guess its time to make a change.

@randy: i truly think you should be working for alesis, cause you were much more helpful than any of these clowns..

congrats to everyone that got his multimix to work fine.

everyone else, do the right thing.

peace


Wayne Washington
2006/06/06 12:33:47
randy
Thank you for your kind words Wayne. There is a person that I know, he gave me some advice once.
If you are going to go into the music field you have to have friends, that is what this fourm is all about. There have been many times that others here have helped me out with problems. Just trying to return the favor.
I am glad you now have hardware that is working like it should, now have some fun and make some music.

randy
2006/06/22 14:22:45
TheEngineer
Anyone here ever own a Ford?
Those annoying and frequent problems the sales person at the Ford dealership never told you about.
How they persuade the buyer with shinny cars in the parking lot and all those american flags everywhere.

Well, I drive a Toyota now and I am happy.

This is the feeling I got when I bought the Alesis Multimix Firewire.
Inexpensive like a Ford, nice shinny box, and a sales person who would sell his own grandma for money.

I was hesitant about buying this low price audio gear, but the sales person at the Paramus, NJ Victor's House of Music assured me if I had any problems he would accept the return. Another sales person was witness to the whole transaction.

I had problems and brought back the item in two days only to get a very cold shoulder from the sales person and the manager. The other sales person who had witnessed hearing that I can return the item, set at his chair looking down at the floor, afraid to make eye contact with me.

They disclaimed of making any such guarantee and said I was stuck with the mixer. This is how they treat customer who had bought thousands of dollars of gear just to make a few dollars in sales.

I called Justin at Alesis tech support and he literally claimed that I was the "VERY FIRST PERSON" to call in for driver problems with the MULTIMIX FireWire. Justin claimed there has never been a issue with the Multimix drivers. "NEVER" And he sent me on a fools errand to correct problems with my own computer.

So as with my Ford which ended up sitting in the parking lot after only 3 agonizing years of problems, so my Alesis from Victor's House of Music sits on a shelf.

I am sticking with my Toyota and most things from Japan, going with a Yamaha Mixer probably and staying away from Victor's House of Music.

Folks you get what you pay for most of the time.

The Alesis Multimix Firewire is as NOISY as my old Mackie analog mixer (remember the bull **** hype on those pieces of crap?).
The driver is as problematic as in the Windows 95 days.
And Victor's House of Music is conducting business as corporate america as usual (2nd and last time I got robbed there).

Conclusion:
Do not buy Alesis mixers.
Do not buy at Victo's House of Music.
Do not be cheap when buying audio gear.
Do not bother calling Alesis for tech support.

2006/06/22 15:00:33
ohhey

ORIGINAL: TheEngineer

Anyone here ever own a Ford?
Those annoying and frequent problems the sales person at the Ford dealership never told you about.
How they persuade the buyer with shinny cars in the parking lot and all those american flags everywhere.

Well, I drive a Toyota now and I am happy.

This is the feeling I got when I bought the Alesis Multimix Firewire.
Inexpensive like a Ford, nice shinny box, and a sales person who would sell his own grandma for money.

I was hesitant about buying this low price audio gear, but the sales person at the Paramus, NJ Victor's House of Music assured me if I had any problems he would accept the return. Another sales person was witness to the whole transaction.

I had problems and brought back the item in two days only to get a very cold shoulder from the sales person and the manager. The other sales person who had witnessed hearing that I can return the item, set at his chair looking down at the floor, afraid to make eye contact with me.

They disclaimed of making any such guarantee and said I was stuck with the mixer. This is how they treat customer who had bought thousands of dollars of gear just to make a few dollars in sales.

I called Justin at Alesis tech support and he literally claimed that I was the "VERY FIRST PERSON" to call in for driver problems with the MULTIMIX FireWire. Justin claimed there has never been a issue with the Multimix drivers. "NEVER" And he sent me on a fools errand to correct problems with my own computer.

So as with my Ford which ended up sitting in the parking lot after only 3 agonizing years of problems, so my Alesis from Victor's House of Music sits on a shelf.

I am sticking with my Toyota and most things from Japan, going with a Yamaha Mixer probably and staying away from Victor's House of Music.

Folks you get what you pay for most of the time.

The Alesis Multimix Firewire is as NOISY as my old Mackie analog mixer (remember the bull **** hype on those pieces of crap?).
The driver is as problematic as in the Windows 95 days.
And Victor's House of Music is conducting business as corporate america as usual (2nd and last time I got robbed there).

Conclusion:
Do not buy Alesis mixers.
Do not buy at Victo's House of Music.
Do not be cheap when buying audio gear.
Do not bother calling Alesis for tech support.




Agreed, I went through this with the ADAT Edit (PCR card) system and didn't buy anything from them since. I got the same thing from PreSonus over the firepod "you are the only one complaining..., don't be so picky.. etc".

Well, that's what e-bay is for.
2006/06/22 16:13:35
lazarous
The Alesis Multimix Firewire is as NOISY as my old Mackie analog mixer (remember the bull **** hype on those pieces of crap?).

Just used one on a movie shoot - 22 hours of no problems, connected to a laptop.

How much do you want for yours, and which one do you have? I might be interested in purchasing it.

Corey
2006/06/22 21:19:27
TheEngineer
Hey Corey,

I got the MultiMix8 Firewire.
I just got it to work tonight.
Don't ask me how... I was installing my Edirol to replace the Alesis.
Just for the hack of it I tested the Multimix once more and it worked.

For those of you with mass produced cheap PCs, such as Dells, Gateways and HPs I recommend the Adaptec PCI firewire card and a external Firewire Hub with a external power supply (PC firefire/USB power is noisy). Don't buy those cheap CompUSA brand stuff or anything from Belkin, they are extremely poor quality.

I got the Multimix for $315.
Make a offer.
I just bought another mixer.





Asus Motherboard
AMD Athlon XP 1800
512 megs RAM
Windows XP Pro
Edirol UA25 USB audio interface
MOTU MIDI TimePiece A/V
And my favorite synth the Kurzweil K2600 with KDFX
bunch of other synths/effects
2006/06/22 21:28:56
TheEngineer
Hey Frank,

I understand your past pain trying to make the MultiMix work.
Ebay is convenient. Sold music gear there before.
I don't blame the poor saps that have to work in Corp America. You see I used to be a manager at one.
We train the telephone people to be dumab and naive concerning any problems the company may have.
(It was for a major telecom company).

I have good advice for anyone reading this.
If a American telecom company ever asks for a desposit send them a check and keep a copy of it, because they are trained to not give the deposits back to the customers.
Also when you cancel your subscription have the conversation recorded and dated verbally.
The telecom people are trained to ignore the first several requests to cancel membership.
And furthermore, check your bills for penny charges, it is probably a false charge programmed into the billing computers to randomly charge their customers.

Class action law suites have been filed and won against ATT, Verizon (several times), AOL and many others.

Its off the topic from Cakewalk but I wanted to share this insider info.
2006/06/22 22:49:20
ohhey

ORIGINAL: TheEngineer

Hey Frank,

I understand your past pain trying to make the MultiMix work.
Ebay is convenient. Sold music gear there before.
I don't blame the poor saps that have to work in Corp America. You see I used to be a manager at one.
We train the telephone people to be dumab and naive concerning any problems the company may have.
(It was for a major telecom company).

I have good advice for anyone reading this.
If a American telecom company ever asks for a desposit send them a check and keep a copy of it, because they are trained to not give the deposits back to the customers.
Also when you cancel your subscription have the conversation recorded and dated verbally.
The telecom people are trained to ignore the first several requests to cancel membership.
And furthermore, check your bills for penny charges, it is probably a false charge programmed into the billing computers to randomly charge their customers.

Class action law suites have been filed and won against ATT, Verizon (several times), AOL and many others.

Its off the topic from Cakewalk but I wanted to share this insider info.



I'm not shocked and amazed [yawn..] After the Enron thing I just assume corporations do that kind of stuff and worse by default. It's like an entire generation of executives were trained in college to cheat and that cheating is good.
2006/07/05 04:11:07
Emachine
I saw a posting earlier about the error "could not open bus device (1f)" but did not see a reply. I have been able to install and use the multimix, however it is some what unreliable. I am using a multimix 16 fw with an hp dv8000t laptop that has 4 pin fw. I am also using cubase SX. If i try to record more than 6 channels at a time it will work but after a minute or so the multimix drops off then i get the bus device error and the computer automatically reverts to the internal sound card? Is this a Latencey problem? If so, what should it be set at? Or is this something that the sp2 update should Fix? I have read through most of the postings in this forum and am a little unsure of what I should try first. Can anyone give me any suggestions?
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