What is the error pointing to, is it the firewire port itself?

You can increse the buffer in the multimix control panel, I would have to look but I think mine is set to 1024.

Is it a 1394 port or a 1394b port?

randy

Randy,
I believe the error is pointing to the port. The error either says "cannot get information from dice bus device (1f)" or it will say "cannot open dice bus device (1f)." Just last night it gave me the same error only this time it was dice bus device (2). I am fairly new to all of this and am not sure of the difference between 1394 and 1394b(is the difference speed or simply the number of pins). However, I do know that the cable is a 6 pin to 4 pin (to acomodate my laptop) and the cable is a week old. Is it possible the cable is not the correct speed? Will that make a differnce? I have updated all of the drivers and firmware. I have tried setting my lattencey to almost every option given including 1024. I have disabled anything that might interfer with the connection such as antivirus, firewall, internet, bluetooth, and set everything to the background service. The only thing i can think of that could still be affecting it would be the windows sp2, Is this a possibility? If so, what do i need to get to fix or rather update sp2? Cubase always recognizes the 16 channels, but usually lists the status of connectivity as pending and i have to manually designate channel inputs. Maybe it is just cubase but i just recently purchased sx3 and am getting the same problem i had with sx. Lastly, would the other sound cards interfere with the multimix possibly causing the problem?(I wouldn't think so).

As I understand it the difference between 1394 and 1394b is the speed - 1394 is 400 - 1394b is 800.

The cable shouldn't be bad, but I have seen stranger things. There are two firewire ports on the back of the multimix, have you tried them both? The 6 to 4 pin cable is for a laptop, a6 to 6 pin is to receive power from a desktop motherboard.

Look in the device manager to see which firewire port you have. If it is a 1394b then there is a Windows update for XP that increases the speed back to where it should be. There is a link in this thread to it. If it is a 1394 port then you don't need it.

Disable the onboard sound card through the device manager. Or in the BIOS if you can get into it.

Post back

randy

I have never loaded Cubase that came with it, I have always used Sonar.

Check for an IRQ conflect while you are in Device Manager or in the System Info.

Randy,

The 1394 port is a texas instruments ohci 1394 bus host controller. I am assuming that this is simplly a 1394 port and not a 1394b. I looked at the irq and i am not sure how to change any settings or even what to change the sttings to. However i did find a patch n windows that is supposed to fix the sp2 problem that effects 1394 interruptions that are operrating at 400 mbps i wont know until later on sunday if this helped but, I will post back and let you know. Thanks

Emachine

How long do you record before you get the error?
How many tracks at a time?

randy

They seemed to have updated their troubleshooting on their support page.
Try this link, it is at the bottom of the page.
http://www.alesis.com/support.php?cat=MultiMix%20FireWire%20Mixers

Randy,

The patch that i installed seems to do the trick (my fingers will remain crossed for a bit). Eiher that or the configuration of changes and devices i disabled or a combination of the two. Anyway i was able to record 6 tracks flawlessley. Everything just felt solid and stable hopfully it remains. Just out of curiosity... How many tracks have you been able to record at the same time with a lateney of 1024? I am hopping to be able to record 8-10. Anyway, thanks for your help. very much appreciated.

Emachine

I have recorded up to 8, I think may have been 6. It was a test mainly to see what the multimix would do, didn't have any problems though.

Why don't you list the changes that you made here, that way it might be a help to others.

I bought a firewire cable the other day for a back up, I am going to record a choir in a couple of weeks and wanted to be prepared. I looked at it last night, the description says that it complies with IEEE1394 standards and lists the data transfer as 400Mbps. Might check yours to see what it says.

randy

Hello All, I been following this post and at one time I had the MultiMixer 16 working on a "Dell Inspiron 9300", or I should say at least one time I did. Well, I went to do some recording today and seems Win XP sp2 reads the drivers for a few seconds then looses them. That is, the playback from winamp works for a few seconds then gets all choppy and statticky. I did the uninstall and re install several times but with no luck. I tried disableing the stepping on the Pentium M cpu, no luck. Have I missed something from earlier postings that might help me? Is there a solution to my problem or do I call Alesis and complain? I bought the MultiMixer off of E-Bay so there's no returning it. Can some one help please?
Thanks,
Looney

Looney,

To solve the problem i was having i went to windows update and downlaoded update for windows (KB885222) and rebooted. I then disabled these things before plugging in the multimix:
1.) anti virus
2.) Windows firewall
3.) Device Manager
1.) 1394 Net adapter
2.) wireless network connection
3.) Texas instrments pcixx12cardbus controller
4.) SDA standard compliant SD host controller
5.) Bluetooth Audio
6.) Bluetooth high Quality Audio
7.) Conexant High Definition Audio (enable first before bluetooth audios)

Iam not sure if all of this really needs to be disabled. I do plan to go back and find out ecactly what interferes and what does not.(ran out of time). You might just need the update.

Emachine

Thank you Emachine, Seems that it was the "WIFI" causing the unstableness of the MultMixer drivers. It's working pretty much as it is suppose to. I do get a lot of "snap, crackel, pop", while utilizing the WDM drivers. The ASIO drivers are nice and quite. So I will have to do with what I got untill Alesis comes up with something better. Thanks to every one who posted.