Hi Mike,

The answer to your question is "no"! All that Justin keeps doing is sending me information on how to optimise my system for recording. With respect, I have 6 other systems all optimised so know that side. I can't believe I only just bought this device and see posts going back for two years regarding the same issues I'm having. Do they even have a technical department? What a total waste of money this was.

They suggested downloading latest drivers. An idiot must have written the accompanying instructions. After downloading latest drivers it made matters worse as it did not even appear to go through the motions of installing drivers. I then tried to re-install original version which came with the cd but kept getting a message that there was a newer version of the software already on the system. Could not find the bloody thin anywhere so went for a system restore.

And the other thing, have they tested this software other than Cubase LE which they seem to push? When I managed to start Sonar after first installing the Multimix it was recognised. I could not figure out how the channels on the devise were being assigned to the tracks in Sonar. Some detailed guidance of what to expect might not go amiss although I would suspect they will respond by saying that is Cakewalk's job. As a matter of interest, has anyone at Cakewalk had given any sensible guidance on this?

Cheers,

Bill

Hey All,

Here is the full transcription of my various conversation with Justin at Alesis regarding my Firewire12. It might be of help to some of you... but I seriously doubt it.

regards,
Bill

Hi Justin,

After I have seen all of the posts on the Cakewalk forum I find it hard to believe you are suggesting there is something wrong with my firewire ports. Everyone else is having the same problems as me and I can’t see where that was suggested to anyone else as a remedy.
________________________________________
From: Bill Colacicco [mailto:billc@shubette.com]
Sent: Wednesday, July 04, 2007 4:26 PM
To: Justin Baro
Subject: RE: alesis firewire 12 mixer - sending again 03 july 07

Hello Justin,

Thanks for the reply. I will go through all details as instructed. My first comment though is: you say use latest drivers from your website. I have not found any there. Can you give me the correct link? I would prefer to try that first.

regards,

Bill

________________________________________
From: Justin Baro [mailto:jbaro@alesis.com]
Sent: Wed 04/07/2007 17:39
To: Bill Colacicco
Subject: RE: alesis firewire 12 mixer - sending again 03 july 07

Hello Bill,

Generally we have had great success with the Multimix firewire mixer and the Belkin firewire cards. What specific model of firewire card is this?

I would highly recommend disabling your 1394 Net Adaptor as this can cause driver installation issues. This can be done by:

Hold the Windows key and the Pause Break key down at the same time. This will open up the System properties box. Then go to the Hardware tab and select Device Manager. Click on the + sign next to the Network Adaptor option. Then right click on the 1394 Net Adaptor option and choose disable. Then I would reinstall the latest Multimix drivers from our website.


Also are you running the latest drivers from Microsoft? This can be verified by going to the “Start” menu, choose “Control Panel” and then “Add or Remove Programs.”

Look for the following items in the list:

Microsoft .NET Framework 1.1 (or later)

Windows Installer 3.1 (or later)

If one or both of these items does not appear, you must go to www.WindowsUpdate.com and download the latest drivers.


Also I would recommend installing this firewire fix from Microsoft:


http://www.microsoft.com/downloads/details.aspx?FamilyId=CA0F2007-18B5-4112-8BD6-8BF4BD3130B9&displaylang=en


Switch off the "Intel SpeedStep" / "AMD PowerNow!" BIOS option on laptops. Disable antivirus
software, firewalls, wireless networks, energy control that can eat up your performance.
Also press CTRL+Alt+Delete and exit out of any programs running in the background besides the audio application.
Also have you tried another firewire cable?

Best Regards,
Justin Baro



_____________________________________________
From: Bill Colacicco
Sent: 03 July 2007 07:54
To: 'supportuk@alesis.com'
Subject: alesis firewire 12 mixer
Hello,
I just purchased a Firewire 12 mixer. I am using an HP laptop with Windows XP Pro. I have a Belkin firewire pcmcia card attached. End use will be with Cakewalk Home Studio version6 .
I installed mixer using the CD provided. I have powered on and off all devices in correct sequence as per your instructions. My laptop only recognised the mixer once after installation. Since then it fails to see it in Windows sound devices and is not being picked up by the system.
I have many other soundcards (Edirol, Line6) which work perfectly on my other pc’s (and considerably less expensive). I bought your device thinking it would be a much better interface for my recording setup. I am extremely disappointed that you cannot provide a system which works first time and every time, especially for the money I paid.
I have read posts in several forums on the internet and it seems I am not the only one with these problems. I hope your tech support is better than the product.
I await your comments.
Regards,
Bill Colacicco

Thanks for the info, Bill. It sounds a lot like the experience I had with my friend's system. He was mostly interested in recording MIDI, so the audio trouble hasn't been a big factor. I would like to get it resolved for him so that when he's ready to record audio there will not be an issue.

The MultiMix seemed like a great solution for him. He needed an audio interface and a mixer to handle several keyboards. I had no idea the driver installation would be so troublesome. Hopefully it will get worked out soon.

Thanks again for the report.

I found that with mine it works every time if i start the computer first and when all the os is loaded etc, i turn on the multimix...

Although, my channel assignments are screwed...

channels 1 - 8 appear as channels 9 - 16 and vice versa anyone else got this problem?

Alesis multimix firewire 8
Pentium 4 3.4 ghz
2 gig Ram


After about 6 months of searching, I've finally found something that will allow my Alesis Multimix Firewire mixer to function (somewhat properly) as a sound card, which Alesis claims its be able to do. I was getting very frequent freezing of any application (Itunes) playing mp3 files during playback. It seemed any process that occurred in the foreground or background including Itunes simply shuffling to the next song would trigger a freeze. I also had some audio dropouts as well but the freezing issue was intolerable.

I've tried every driver and tweak they recommended including buying a new firewire card and nothing worked. I was ready to junk it. I finally found out that disabling Hyperthreading greatly helps (but doesn't totally eliminate) this problem.

I'm wondering how disabling the Hyperthreading might affect my pc performance? I think I might be noticing some slowing in some actions but I'm not sure. Also, is this an acceptable fix given the fact that I probably paid to have a processor with Hyperthreading capabilities? Finally, if anyone has any other suggestions I'd be greatful.

Thanks
Mike

Hello to all,

I've noticed that Alesis released new driver and firmware versions not long ago (from Alesis website "Windows driver 3.0.56.2; firmware version 2.0 for the MultiMix FireWire mixers, Updated by Alesis 07/2007).
I was wondering if anyone has already updated news on this version and if does anyone know if all those severe problems are now corrected and one can use the model for PC recording without the reported problems.

Cheers

Here is the link...

http://www.alesis.com/index.php?id=58,62,0,0,1,0

ORIGINAL: littleblur

Hello to all,

I've noticed that Alesis released new driver and firmware versions not long ago (from Alesis website "Windows driver 3.0.56.2; firmware version 2.0 for the MultiMix FireWire mixers, Updated by Alesis 07/2007).
I was wondering if anyone has already updated news on this version and if does anyone know if all those severe problems are now corrected and one can use the model for PC recording without the reported problems.

Cheers

For me all the problems with ASIO went away. Here's a thread about it:

http://forum.cakewalk.com/tm.asp?m=1072303&mpage=1&key=􅲯

not perfect, but much better. Also found switching from Belkin Card to adaptec card helped a lot

hey everyone:

Ive had this multimix firewire 12 mixer since April..... never noticed the new drivers becuase i've been busy.....anyway ...downoaded them and they seem to run pretty smooth....

problem is I only get 7 inputs and one out..... so i unistalled the drivers then re installed --- made sure I clicked the 12 channel verion in the firmware -- still only 7 in and one out --- then for the hell of it I installed the firmware as the 16 channel ...and that gave me 9 in and one out.......

well at least it works now without any pops and cracks and crap.... but the manual cleary staes in big bold letters that I would get 12 seperate channels in and 2 channels out --- anyone know anything about this? ......

and yeah .... i had the same problem on the old drivers except they didnt run as smooth.....

I dunno what kind of firewire card I have.... I popped that pci in there about 6 months ago or so.... i think I just bought a whatever looked good at best buy when I bought it cuz i figured eventually i was gunna need a firewire card....maybe its not fast enough ?

What would happen if I hook up 2 fire wire cables to it since it has not slots on the mulitimix for 2 cables? What would that do? Probably nuttin huh ?