I've had one of these on my vista 32 system, it worked ok, but now I've gone to a quad core 64bit box to handle more video editing and more ram, but forgot that Alesis is lagging in driver support.

I even tried re-packaging their installer with the proper 64 bit dll installer, but that still didn't work, it was a shot in the dark anyways.

Has Alesis responded to anyone emailing them looking for status?

I sent them a rather terse email, I can't believe that so much time has gone by with no 64-bit support for any of their products. That must impact their market share, I'm ready to buy a phonic board because of it, and would probably not buy any more alesis computer gear.

--sigmeda

if anyone cares, I got my answer, they are looking into 64bit, but no committed dates, no word on availability...

Does anyone have the any old versions of the MultiMixdrivers? Can you email them?? PLEASE!!!

I'm having the "empty" control panel / firmware upgrader issue as well. Here's my system's specs:

AMD Athlon 64 X2 Dual Core 4200+ 2.2GHz
Windows Vista Ultimate w/SP1, Fully Patched
ASUS A8N-SLI Premium Motherboard
nVidia geForce 7900GT Dual Head
Adaptec AFW-4300A PCI FireWire card (suggested by Alesis)
Alesis MultiMix 12 FireWire

I have been in contact with Dan at Alesis and here's what they've had to say:

To put it straight, this problem description comes down to one or two of the following two areas of potential cause:

1.) Your computer’s firewire card and/or chipset is of a less than reliable quality spec and is causing the MultiMix to be seen as a device but nothing more. This is a very real possibility if you did not specifically purchase a firewire card for your computer such as a known good brand as Belkin or Adaptec. They use the Texas Instruments 1394 chipset which does play a large role, though we have also observed cards which also used this chipset but did so so inefficiently that they caused intermittent or total non-communication. I’ve included a firewire troubleshooting guide which goes through a series of the most common scenarios which can lead to or resolve non-communciation with a firewire audio device and has a list of known good firewire cards at the bottom as well.

2.) A driver conflict or mal-installation. If you have older drivers left over in the system for instance, this can create an issue where the new driver does not latch onto the hardware due to the conflict between driver versions. So a full cleansing of all of the driver files is sometimes needed. (These are found under C:/Windows/System32/Drivers and all include the name “Alesis” so they are easy to find.)
Otherwise it can be that a driver file did not get installed or was installed in the wrong order (the only way this would be your fault is if you plugged the device in before installing the drivers, and in fact, that is an easy mistake to make.)

3.) Perhaps the most important question should be: Did you install from the disk or from the latest VISTA-ready drivers found on the website? IF you did not specifically install the Vista drivers found on http://www.alesis.com/

One thing that may also be helpful is to navigate to your Device Manager found under Control Panel – System – Device Manager (on the left side of the window)

Navigate down to “Sounds, Video and Game Controllers” and expand it.
Find out whether the Alesis Multimix or Alesis Audio Device shows up, whether it has a question mark or exclamation point.

Let me know what you spot there as well.

Please let me know if these suggestions apply to you.
One of these three elements should be the critical one which is causing this conflict.
Hope this helps

My response as of today:
1.) The card I have is brand new Adaptec AFW-4300A (purchased on their suggestion). Verified that I'm using a 6-pin to 6-pin cable. Still no dice.
2.) & 3.) I've installed and reinstalled both the drivers that came with the MultiMix (1.0.13.0 (8/12/2005)) and the newest from their site (3.1.0.1210 (3/6/2008)) exactly as he's outlined and exactly like the PDF states that's bundled with the drivers. No dice.

So, I get nothing in the Control Panel, and the Firmware Updater sees nothing.

I'll let everyone know if there's any response from Alesis this week.

ORIGINAL: shteigun

Does anyone have the any old versions of the MultiMixdrivers? Can you email them?? PLEASE!!!

I have 4 versions of Multimix 12 drivers, I don't know whether they are compatible with the 16.

Those that came on my original disk - don't know the version number. I also have July 2007, Jan 2008, March 2008. If they are any good let me know.

ORIGINAL: shteigun

Does anyone have the any old versions of the MultiMixdrivers? Can you email them?? PLEASE!!!

sheitgun,

I've just sent you an e-mail with a link where you can download the only driver set I have (v1.0.41.2 - 06/23/2005). If you have any drivers other than this, please share! :)

If anyone else wants to try these drivers, please e-mail me and I'll be happy to provide you with the link.

Chewbode

ORIGINAL: FastBikerBoy
I have 4 versions of Multimix 12 drivers, I don't know whether they are compatible with the 16.

Those that came on my original disk - don't know the version number. I also have July 2007, Jan 2008, March 2008. If they are any good let me know.

Hi FastBikerBoy,

I'd love to get a hold of all the drivers you have to see if they work for me. As stated in my previous post, I have an older set you're welcome to try - just e-mail me and I'll send you the link where you can download them from.

Thanks in advance.

Chewbode

Here is a link for the January 2008 Alesis MMFW drivers.

Chewboe,

I had the same issue, check through forum. I think you will find you have got firmware v1.02 in your mixer. you will not be able to update firmware any other firmware until you have updated it to v1.03.

Unfortunatly Alesis have removed or never published the firmware. It came on the origonal cd with my mixer.

I have copied the files to my wifes webpage Link http://www.watersdmebay.pwp.blueyonder.co.uk/AlesisDrivers/MultiMixFireWire_WINDOWS_Updates_March_2006.zip

Alan

I have a multimix firewire8 mixer with windows xp-pro 2002, service pack 2 with all automatic installed windows updates on an Acer Travelmate 3000 laptop with onboard firewire adapter (big plug). I have Microsoft .NET Framework 2.0 Beta and Windows Installer 3.1
It works fine since june 2006, never had any problems with installation or buffers. My driver version is 1_54_0. My firmware version is 1_04. I always use Asio mode in Sonar.
The only thing that is not woking is, to send midi data trough a midi (soft) synthesiser (Yamaha XG or Microsoft wave table) to the multimix main output. Therefore I always have to connect my laptop-audio output to a stereochannel of the mixer. The laptop audio output has poor quality and noise, so I want to send the midi output directly to the mixer.

Someone told me that I have to update to the latest driver and firmware
I download the latest drivers from Alesis.

I’ve removed the old driver and all alesis files, cleaned the registrary and installed the new driver and connected the mixer. There is new hardware found, but only once. The old driver found and installed 5 new devices.

With the new driver and Sonar, in MME mode, I only see input channels 1 and 2. I don’t see 3, 4, 5L+R, 7L+R and the main mix. The channels that I see are working. With this driver in MME mode, I can send midi to te mixer but cannot record it trough te main input because the main input driver is’nt there. I made a workaround for this to connect the 2trk-output to input channels 1 and 2, but since I only see 2 input channels, I can’t record more tracks for vocals.

With the new driver and Sonar, in WDM mode, I only see channel 1 and 2. I don’t see 3, 4, 5L+R, 7L+R and the main mix. The channels that I see are not working. There is an “audio driver error, or in use....”

With the new driver and Sonar, in Asio mode, I see all the channels but can’t use them because of an “audio driver error, or in use.....”

I’ve tried to update the firmware but after starting the update program, all fieds are blank........so I can’t update the firmware

When I open the Alesis Firewire Control Panel with the latest driver, all fields are blank.....

Anayway, I went back to the old driver without problems.

In the past weeks I sends this problem to Alesis 3 times, but never get an answer.