"We are sorry to learn that you recently ended your SONAR membership"

SONAR
"We are sorry to learn that you recently ended your SONAR membership"

2015/11/06 19:01:44

Boscoe

Say whaaat? Anyone else get this Sonar survey that says you've cancelled your membership? I just made an autopayment to Cleverbridge five days ago... wtf is this?

2015/11/06 19:06:40

Doktor Avalanche

Better phone em up and find out..

2015/11/06 19:13:01

Ryan Munnis [Cakewalk]

Looks like a mistake. I searched your account and see a cancelled Professional membership but an active Platinum membership. Given the case you probably should have not been targeted in the email.

2015/11/06 19:17:20

Doktor Avalanche

12 minutes turnaround time for Cakewalk to respond to that. There you go...

2015/11/06 19:50:51

Zargg

You cannot get much better response than that (I would believe)

2015/11/07 18:22:10

Boscoe

Awesome! Yeah, it dawned on me after I posted that maybe it was the Pro account that was cancelled when I upgraded to Plat. Thanks for the fast response! :)

2015/11/08 00:40:54

Vastman

I also received this email... I assume it is because I cancelled my monthly and switched to single pay... but that was 6 or 8 months ago... I answered the survey and said so.

"We are sorry to learn that you recently ended your SONAR membership"

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