Thanks for the swift replies, I have not had time to troubleshoot any further but I think Charlie may be correct. I should have been more detailed in my post, it is about the Pro Channel, specifically Sonar Platinum with JM upgrade and CA-2A compressor package. I should start another post for this next problem I found but it is kind of related. A couple of months ago I found a issue that caused me to stop using the Softube unit in Pro Channel, I used it for a couple of months and one day it was transparent, I could see the outline but had no way to adjust it, it might have still been working but I don't remember. I contacted Joe in support about the problem but at the time there was no answer for it. By the way, Cakewalk support is awesome, I have chatted with Joe a few times and he is very helpful. Anyway, Joe got back to me about the Softtube issue and it turns out the development team now figured out what's going on. He first asked if I had duel video monitors, and I do, I have a 24 inch touch screen and a 32 inch flat panel. He told me that if I try switching the monitors so that the primary #1 was where I was inserting the Softube, so I did and it worked. I did not switch my monitors but I made sure when I inserted the effect it was on #1 and it worked. I then put my mixer back on #2 and it stayed there, not sure for how long so I took it out, hard to trust it at this point. The development team is working on the problem so we will see what happens, what I was told is that the Softube will not "DRAW" correctly on a secondary monitor. Also to answer a question, the term processor as I use it is generic for everything in the pro channel, it's just easier than typing , Effects, compressor, EQ ect. If you want to be specific I consider any things like compressors and EQ processors because you plug into input and back out of output and the signal 100% changed as opposed to an Effect unit that you would add reverb, echo, to the existing signal(audio). It's just my way of keeping things straight in my head, and trust me, at 61 I need all the help I can get.
Thanks, Bob