johnnyV
But what sucks is your dam lucky we have Craig here. Otherwise I'd call that very poor customer service.  There are 19 others out there right now probably having issues and are sorry they bought it, If lucky all of them are Mac owners. 

When I contacted TASCAM their first reaction was "What?!!?? Where did he buy this?!? They're not supposed to be for sale!!" and they seemed quite taken aback. So Customer Service might not be aware of what they're supposed to do yet. I presume the reason TASCAM didn't post something on their web site saying drivers aren't available was because the unit wasn't supposed to be for sale.
 
I'll let them know that they need to talk with customer service about what to do if support requests come in. TASCAM has been making the right moves with their new interfaces, so I'm sure they want to make sure something doesn't fall between the cracks.
 
As to being lucky I'm here, I'm in the wonderful position of working with all the Gibson Brands. Part of what I do is provide a liason between companies and customers...not exactly customer service, I guess, but you can definitely consider what I do as an added dimension to traditional customer service. Me attending to an issue is really no different from an "official TASCAM person" attending to it.

I see...  Tascam believed the dealers did not sell and ship the unit... well that happens, shall not... but happens... That is one of the reasons why they did not posted the drivers.... (that make sense)...Is good to know there is somebody in direct contact with Tascam monitoring the forum... See  you around...

Hopefully I'll have more news tomorrow. We're at a bit of a disadvantage with the time difference between here and Tokyo.

Update...
On -12-15 14:41:22 Tascam Operational Support wrote:
 
Carlos,
Just prior to the unit's shipping date, a problem was discovered with the Windows driver.
As we wanted the same level of stability as the new US-2x2 & US-4x4 interfaces, we requested that our warehouse and dealers hold all product. Unfortunately, there were units that got out to the public anyway.
As we do not have a firm date for Windows driver availability, feel free to return the product for credit.
We apologize the inconvenience.
Thank you for your interest in TASCAM products.
 
I choose to keep the unit and wait for the drivers to be available.
 
In compensation Tascam will send me a gift.... ... way cool....
 
 
 

The version 1 drivers are now available on Tascam's web site and the unit is shipping. I received mine yesterday (2/16/15). I was disappointed that there is no DAW software with it. It was advertised as coming with SONAR LE, which I was hoping to use to get an upgrade price for Producer. No such luck.
 

i see guitar center is advertising them for 'pre purchase',
not available til:
3/6/2015
 
 
Eight Ultra-HDDA microphone preamps with 56dB of gain......
i'm intrigued.

I am waiting to hear that people are happy with this unit before I pull the trigger.  Pleas let us know how it works out.

frankbaker
+1

I'm still waiting for someone with a new Tascam unit to do a loop back test of the drivers. 
I want to see if they truly are writing better drivers now or if it's just hype. 
I really do want this to work as I do like Tascam stuff. 
 
That's a bummer about the missing Sonar Disk. I got one with a Roland A 49 which allowed me to purchase X3 Studio for $99 and now I have Professional for another $99. That's only $200. So that disk is worth chasing down. 

Cactus Music
I'm still waiting for someone with a new Tascam unit to do a loop back test of the drivers. 
I want to see if they truly are writing better drivers now or if it's just hype. 
I really do want this to work as I do like Tascam stuff. 
 
That's a bummer about the missing Sonar Disk. I got one with a Roland A 49 which allowed me to purchase X3 Studio for $99 and now I have Professional for another $99. That's only $200. So that disk is worth chasing down. 

http://forum.cakewalk.com/FindPost/3179809