I already manually downloaded it and installed it separately (cut and paste the reg #). Will this cause a sync problem if an update occurs?

Ryan Munnis [Cakewalk]

noynekker
fraid knot Bob . . . it's just not there for me. Check now makes no difference. I've been using it for years, I think since they offered it for $10 in one of the X series customer incentive giveaway update things . . . it doesn't show up in my cakewalk store items either ?

Tom Riggs
I see the update for Ipswitch to a newer version. I do not have the Concrete Limiter in my connected products or the other products section in the cakewalk store.  It used to be listed under the other products not it's gone completely. Do I need to post this in the Online Store Forum?
 
I have owned the Concrete limiter for several years. Luckily I have all my installers and license information backed up.

Found your orders guys and placed new copies in your account. The serial numbers are new. Authorization through C3 is automatic but they're also referenced in your account if you want to write codes down to do manual authorization without C3.
 
Sorry for the trouble!

Most excellent service Ryan ! Much appreciated.

I can not see it either and have owned it since its release.

I do not see it in CCC either.
Not a "connected" product for those of us that have had it since its first release?
DL'd from my store account and did a manual install...
T

Not seeing it in my account either I have reported this.

No concrete limiter here either, seems to have disappeared from my account online too. Purchased it when it was released.

Had the same problem Rasure, reported it via the feed back function in the My Accounts section and it has been resolved.
 
Thanks for sorting this peeps.

We are looking into this issue right now and looking to resolve ASAP for affected customers. 

As I said earlier, I do not have it in my drop downs or product listings either

pfossi
As I said earlier, I do not have it in my drop downs or product listings either

Unfortunately I'm not locating any reference of a purchase. Did you perhaps purchase it with a different email address then the one assigned to your pfossi account? If you can send me over private message any alternate email addresses you may have used in the past, or even better if you have your serial number handy, I can try to track it down. 
 
For anyone following along,
 
I do want to mention that the ProChannel Concrete Limiter is not automatically included as part of SONAR Platinum. It's a separate purchase. If you purchased it in the past but it's not automatically showing up in your Cakewalk SSO account, give this link a read: http://forum.cakewalk.com/Please-Read-How-to-restore-any-missing-products-your-Cakewalk-SSO-Account-m3148924.aspx
 
If something is definitely out of whack, give our Customer Support team a call or send an email. Official contact details here: http://www.cakewalk.com/Support/Contact .  They can definitely sort out any missing products.