I also upgraded to GS2 before in was included in Sonar, and like it quite a bit. A huge improvement from Strummer. The 'guitar' editing is quite extensive (I don't edit as the sounds are well done-but for the pick choices) and the effects in the program sound good too, so I use those (compressor/reverb).
I did contact support to find out something I wanted to do that I couldn't find in the manual, and always got a reply the next day.
There were several places I wanted a different position on the neck for a certain chord.
I learned how to create an envelope in Sonar for GS2 and program in the fret position I wanted in that particular spot. Many other GS2 options in programing available once I found out how to do this.
I'll detail this if someone wants to know.