Did you exactly follow the setup procedures for the FP8? I can't tell you how many times I've seen users mess up a USB-device install because they hooked up the device before installing the software.
If you followed the instructions, try connecting to a different USB2 port. Avoid USB3 if you have a choice.
Failing the above, you will probably require a clean reinstall of the FP 8 and/or SPlat. (By "clean", I mean uninstall, clean registry, then reinstall. I would start with the FP8, since it's easier).