I am in the UK so have a MyRoland account here which enables me to login and send a tech request which i have now done, thanks Robin.
 
Seth: It is here at bottom of page, you missed the 'US' out of the link http://www.rolandus.com/
 
Bibs

wizard71
I am in the UK so have a MyRoland account here which enables me to login and send a tech request which i have now done, thanks Robin.
 
Seth: It is here at bottom of page, you missed the 'US' out of the link http://www.rolandus.com/
 
Bibs

Gotcha, I figured there would be a way to create a support ticket with Roland Japan directly, or at least be able to find the email form through RolandUS's product page. 

Ok well here is my reply from Roland UK, who have been sent this email directly from you guys at cake. I'm now really confused, can anyone from cake explain this to me and the steps I need to take to rectify? I don't run any startup progs and always use admin privileges. I've had X2 installed since it came out so I'm not sure how (if its an installation problem) it's just decided to show up? Also it says that it doesn't cause any instability in sonar yet mine crashes like crazy. Confused.

..................................................

Hi,
Thanks for your email.
I have had an email from the Cakewalk team in Boston relating to this exact issue. Please find this information below.

I hope this helps

Best regards

“Hello Jamie,

The "NullProxy.dll" file that is failing to register is a pretty harmless file. Essentially this is the component that identifies the name of a plug-in when a plug-in is identified as missing when launching a project. If the "NullProxy.dll" file is not registered, it won't cause any instability in SONAR it just won't list the name of any missing plug-ins.

This not installing properly is usually a result of something blocking the installer. Do you happen to run any anti-virus software? If so, I recommend fully disabling it and then try running the SONAR installation again.

It is also helpful to temporarily disable any startup programs as well. This can be done by doing the following:

1) Open the Run Command by holding down the "Windows" key on your keyboard and pressing "R"
2) At the run prompt, type in the following: msconfig
3) Click [OK] to open the System Configuration Utility
4) Click on the "Startup tab at the top and then click the [Disable All] button.
5) Click [Apply] then [Close] and then restart your computer

NOTE: you can always re-enable any desired startup services by revisiting this utility and selecting the services you want to start when launching Windows.

After disabling the startup applications, try running the installer again by right-clicking on it and selecting "Run as Administrator". This should elevate the user's installation privileges”

I dug up this nugget, which allows you to search to see if a particular dll is registered:
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs
 
So, you would fire up Regedit, then navigate to the above key, then hit F3 (find) and type in NullProxy.dll and hit enter to let Windows search the registry for that dll.
 
If you are crashing that much, it may well do you good to completely remove X2a and install it over again.  But, using the above method for searching to see if a dll is registered or not, you could try a manual registration of that dll prior to going through a Sonar remove/install process.
 
I actually ran the regedit search I described above, and did in fact find the NullProxy.dll, so the technique does work.
 
So, why not give the above a try and post back on whether or not it is registered or not, and post back.  IF a removal and installation of Sonar is needed, I can post the steps you can follow to do so.
 
Bob Bone
 

Can you do me a favor and start Sonar, don't bother opening a project (close the Quick-Open dialog box).  Once it starts, click Help>About Sonar, and post back the release information that it displays (build number stuff)?
 
Thanks, 
 
Bob Bone
 

Hi Bob, followed steps above and it appears registered under program files\ Cakewalk\Shared Utilities\NullProxy.dll

Bibs

Yep it's X2a build 351 -x64

Bibs

SO, you just then verified that that particular dll WAS in fact registered, so whoever said it wasn't was wrong.
 
You can now supply that information back to the tech support folks who told you that - maybe it will lead to something more positive.
 
At least that portion of the install was valid.
 
And that is indeed the current X2a build.
 
Bob Bone
 
Bob Bone
 

Gut tells me this isn't RAM, Sonar or Kontact, per se, but a page fault due to RAM limitations that hangs at the same spot, triggered by the file indicated.
 
Have you tried as quick and dirty variant using just 4 instances of Kontact? If that works, it would tend to confirm my guess above. If you are showing 6.6gb ram used of 8gb total, you've got 1.4gb in float, and are going to be paging a lot. The more you page, the more it will error, and windows still doesn't handle page faults as well as unix always has.

robert_e_bone
SO, you just then verified that that particular dll WAS in fact registered, so whoever said it wasn't was wrong. You can now supply that information back to the tech support folks who told you that - maybe it will lead to something more positive. At least that portion of the install was valid. And that is indeed the current X2a build. Bob Bone Bob Bone 

Bob, The email suggesting that was the case came directly from cakewalk apparently. A typical read from a script email i suspect. At least Roland got back to me and to be totally honest, Jamie, the guy at Roland UK helping me out here has been brilliant. Customer service at its best. Cakewalk haven't even acknowledged my email yet.

JayTee, many thanks for your input. The total Ram in use is just under 5GB in task manager if i purge some samples and if I try a dirty version, it's too random to pin anything down. It either works or it doesn't. Safe mode loads if I only use two instances despite it sometimes working if I load everything.. All 5 instances load under normal start if I load another project first without Kontakt then close it. Sometimes it loads first time but then I have no output from sound card despite the sonar meters working. I guess you could still be right tho, definitely more knowledgable than me!

But, there are others on this thread suffering the same problem without Kontakt and only using one instance of a plugin so it seems that there is an issue between OctaCapture and Sonar under certain conditions. Think I will try the demo of presonus studio one to see if that works any better, but that really isn't the path I wish to travel.
Still... my missus doesn't give me an easy life, why should my DAW? ;-)