There seems to be a lot of confusion going on here. To clarify this for people who do not know, Roland UK, Roland US, and Cakewalk are all technically separate companies with separate offices and separate staff. While we all work in a partnership under Roland Corporation, if you send an email to Roland US, nobody at Cakewalk is going to know about it and vice versa unless things get passed around. I think it is important to identify this not to try to point out a disconnect, but more so to understand who it is exactly you're working with and what questions they'll most likely be able to dig into on a deeper level directly. I work with the staff at Roland UK and Roland US quite often and they're all great and helpful people.
Anyhow, what I'm picking up on here is a lot of the "telephone game" going on. Roland U.K. reaching out to our partner support, etc, and the finer details are getting lost and mixed up as things go back and forth. We're making suggestions based on people passing incorrect info and making mistakes, etc. Unfortunately this happens from time to time :/
If you need help with SONAR and want to reach out, as always, the best way of doing this is via the official contact methods posted here:
http://forum.cakewalk.com/How-to-contact-Cakewalk-directly-m2839291.aspx To the OP, I located the crash reports (which is an automated system) as well as the official ticket you sent in directly to Cakewalk email support last week. Thank you for sending this stuff over! I'm sorry for the delay.
The crash analysis indicates as suggested, that the OCTA-CAPTURE ASIO .dll driver is crashing on some level.
FAULTING_IP:
RDAS1110!DllGetClassObject+7d0
00000000`0295a590 480fc311 movnti qword ptr [rcx],rdx
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000000000295a590 (RDAS1110!DllGetClassObject+0x00000000000007d0)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000017238000
Attempt to write to address 0000000017238000
DEFAULT_BUCKET_ID: INVALID_POINTER_WRITE
PROCESS_NAME: SONARPDR.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 0000000017238000
WRITE_ADDRESS: 0000000017238000
FOLLOWUP_IP:
RDAS1110!DllGetClassObject+7d0
00000000`0295a590 480fc311 movnti qword ptr [rcx],rdx
NTGLOBALFLAG: 0
APP: sonarpdr.exe
FAULTING_THREAD: 0000000000000bcc
PRIMARY_PROBLEM_CLASS: INVALID_POINTER_WRITE
BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_WRITE
LAST_CONTROL_TRANSFER: from 00000000029527df to 000000000295a590
STACK_TEXT:
00000000`0013f378 00000000`029527df : 00000000`17206040 00000000`000139e6 00000000`7ffe0008 00000000`7ffe0010 : RDAS1110!DllGetClassObject+0x7d0
00000000`0013f380 00000000`02955ad5 : 00000000`051c60f0 00000000`00000000 00000000`051c60f0 00000000`00000000 : RDAS1110+0x27df
00000000`0013f3b0 00000000`02958e48 : 00000000`051c60f0 00000001`4116dff0 00000000`051c60f0 00000000`00000000 : RDAS1110!DllRegisterServer+0x125
00000000`0013f420 00000001`401674f2 : 00000000`02b247e8 00000263`213e5632 00000000`00da7a64 000007ff`fffe0000 : RDAS1110!DllRegisterServer+0x3498
00000000`0013f470 00000001`400e8824 : 00000263`213e5632 00000000`00000001 00000000`00000111 00000000`0000834e : SONARPDR+0x1674f2
00000000`0013f4a0 00000001`400f189b : 00000000`02b13150 00000000`00000000 00000000`00000000 00000000`0000834e : SONARPDR+0xe8824
00000000`0013f4e0 00000001`409c03d9 : 00000000`02b13150 00000000`075885b0 00000000`079f36e0 00000000`07bcb090 : SONARPDR+0xf189b
00000000`0013f520 000007fb`aa893212 : 00000000`00000111 000007fb`00000000 00000000`00000000 00000000`00000001 : SONARPDR+0x9c03d9
00000000`0013f550 000007fb`aa89348a : 00000000`00000000 000007fb`aa9455b3 00000000`079f36e0 00000000`00000000 : mfc110u!_AfxDispatchCmdMsg+0xba
00000000`0013f580 000007fb`aa94558e : 00000000`00000000 00000000`0000834e 00000000`00000000 00000000`0000834e : mfc110u!CCmdTarget::OnCmdMsg+0x1a6
00000000`0013f5e0 00000001`40822501 : 00000000`07badaa0 00000000`00000000 00000000`00000000 00000000`00000000 : mfc110u!CFrameWnd::OnCmdMsg+0xa6
00000000`0013f640 000007fb`aa9365a4 : 00000000`0000834e 00000000`0013f730 00000000`00000000 00000000`0000834e : SONARPDR+0x822501
00000000`0013f6b0 000007fb`aa94452a : 00000000`079f36e0 00000000`0000834e 00000000`00000000 00000000`00000111 : mfc110u!CWnd::OnCommand+0xf4
00000000`0013f740 000007fb`aa94d004 : 00000000`0000834e 00000000`0013f8b0 00000000`079f36e0 00000004`00000000 : mfc110u!CFrameWnd::OnCommand+0x8e
00000000`0013f770 000007fb`aa9358ee : 00000000`079f36e0 00000000`00000000 00000000`00000017 0000001c`00000000 : mfc110u!CMDIFrameWnd::OnCommand+0x58
00000000`0013f7b0 000007fb`aa935858 : 00000000`079f36e0 00000000`0000834e 00000000`00000000 00000000`000102be : mfc110u!CWnd::OnWndMsg+0x62
00000000`0013f920 000007fb`aa9331de : 00000000`00000000 00000000`003756c0 00000000`0000834e 00000000`079f36e0 : mfc110u!CWnd::WindowProc+0x38
00000000`0013f960 000007fb`aa933598 : 00000000`00000111 000007fb`aa7eb27b 00000000`0013faa8 000007fb`aa7eba20 : mfc110u!AfxCallWndProc+0x162
00000000`0013fa40 000007fb`aa7eb995 : 00000000`00000000 00000000`000102be 00000000`00000111 000007fb`aa8043ae : mfc110u!AfxWndProc+0x54
00000000`0013fa80 000007fb`bae0171e : 00000000`00000001 00000000`00000000 00000000`00000000 000007fb`aa8e1bf5 : mfc110u!AfxWndProcBase+0x51
00000000`0013fad0 000007fb`bae0432b : 00000000`00a47ee0 000007fb`aa7eb944 00000000`000102be 00000000`00000000 : user32!UserCallWinProcCheckWow+0x13a
00000000`0013fb90 00000000`64687dd4 : 00000000`00375758 00000000`00000000 00000000`00000000 00000000`00000111 : user32!CallWindowProcW+0x93
00000000`0013fbf0 00000001`4065f1bd : 000102be`00000000 00000000`0013fd00 00000000`00000111 00000000`000102be : CJLibrary!CJSubclassWnd::WindowProc+0x34
00000000`0013fc30 00000000`64687fa5 : 00000000`00000000 00000000`00375758 00000000`00000000 000007fb`425b07f2 : SONARPDR+0x65f1bd
00000000`0013fc70 000007fb`bae0171e : 00000000`079f39c0 00000000`00000001 00000000`00000000 00000000`00000000 : CJLibrary!CJSubclassWnd::Default+0x1c5
00000000`0013fd00 000007fb`bae014d7 : 00000000`00a47ee0 00000000`00375718 000007ff`fffde800 00000000`64687e40 : user32!UserCallWinProcCheckWow+0x13a
00000000`0013fdc0 000007fb`aa91d6a2 : 00000000`00000000 00000000`00375718 00000000`00000000 00000001`00000000 : user32!DispatchMessageWorker+0x1a7
00000000`0013fe40 000007fb`aa91defa : 00000001`41146a50 00000001`40000000 00000000`00000000 00000001`40000000 : mfc110u!AfxInternalPumpMessage+0x52
00000000`0013fe70 00000001`4055fa77 : 00000001`41146a50 00000001`40000000 00000000`00000000 00000000`00351d40 : mfc110u!CWinThread::Run+0x6e
00000000`0013feb0 000007fb`aa94cf1e : 00000000`00000001 00000000`07a4f1c8 00000000`0013fee8 00000000`00000001 : SONARPDR+0x55fa77
00000000`0013fee0 00000001`40483281 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`0000001f : mfc110u!AfxWinMain+0xa6
00000000`0013ff20 000007fb`ba9c1832 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : SONARPDR+0x483281
00000000`0013ff60 000007fb`bd5fd609 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1a
00000000`0013ff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: rdas1110!DllGetClassObject+7d0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: RDAS1110
IMAGE_NAME: RDAS1110.DLL
DEBUG_FLR_IMAGE_TIMESTAMP: 508609c8
FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_RDAS1110.DLL!DllGetClassObject
BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_WRITE_rdas1110!DllGetClassObject+7d0
WATSON_STAGEONE_URL: http://watson.microsoft.c...000a590.htm?Retriage=1
Followup: MachineOwner
---------
0:000> lmvm RDAS1110
start end module name
00000000`02950000 00000000`02977000 RDAS1110 (export symbols) RDAS1110.DLL
Loaded symbol image file: RDAS1110.DLL
Mapped memory image file: C:\Windows\System32\RDAS1110.DLL
Image path: C:\Windows\System32\RDAS1110.DLL
Image name: RDAS1110.DLL
Timestamp: Mon Oct 22 23:06:48 2012 (508609C8)
CheckSum: 00028B93
ImageSize: 00027000
File version: 1.0.0.0
Product version: 1.0.0.0
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.0000
CompanyName: Roland Corporation
ProductName:
InternalName:
OriginalFilename:
ProductVersion: 1, 0, 0, 0
FileVersion: 1, 0, 0, 0
PrivateBuild:
SpecialBuild:
FileDescription:
LegalCopyright: Copyright (C) Roland Corporation
LegalTrademarks:
Comments:
0:000> lmvm kon*
start end module name
000007fb`a72b0000 000007fb`a9a02000 Kontakt_5 T (no symbols)
Loaded symbol image file: Kontakt 5.dll
Image path: c:\program files\Cakewalk\vstplugins\Kontakt 5.dll
Image name: Kontakt 5.dll
Timestamp: Tue Jul 02 12:57:18 2013 (51D3066E)
CheckSum: 02677380
ImageSize: 02752000
File version: 5.2.1.6382
Product version: 5.2.1.0
File flags: 20 (Mask 3F) Special
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
000007fb`aca80000 000007fb`acb10000 Kontakt_5_8out (deferred)
Image path: c:\program files\Cakewalk\vstplugins\Kontakt 5 8out.dll
Image name: Kontakt 5 8out.dll
Timestamp: Tue Jul 02 12:53:58 2013 (51D305A6)
CheckSum: 00098596
ImageSize: 00090000
File version: 5.2.1.6382
Product version: 5.2.1.0
File flags: 20 (Mask 3F) Special
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
I can't personally analyze the crash any further because Cakewalk doesn't have debugging symbols for the OCTA-CAPTURE since we don't create the drivers. It does seem pretty obvious that the crash is happening at this point however.
Jim suggested testing the WDM/KS driver mode earlier in this thread but it doesn't seem to have been attempted yet (or maybe the outcome not provided). This is the same route I would take as well. Using WDM/KS should bypass using this RDAS1110.dll file and hopefully resolve the crash in this instance.
Can you give that a shot to see if it resolves the issue? If not, can you upload a new report through the Fault Reporter system, select that you'd like to be notified of the outcome, and reply to me with the CWBRN #?
Another thing you might investigate is whether or not there are any updates available for your version of Kontakt. I've printed the version info above if it is helpful.