I have been on the receiving end... would love to see people getting some rewards for their replies that are marked as "Helpful". These people are in a way promoting the product. Subscribers will continue subscription because they do not hit a dead end because of this forum (speculating).
People like myself, who have full time job and family, don't have a lot of time to read through manuals. Because of Craig, Scook and others, I am able to continue my passion. Sonar is a great product with a great forum.
I have not been disappointed once.