• SONAR
  • Sonar Refuses to KILL UPDATE STill WOnt Die
2015/09/12 13:21:06
Ham N Egz
every once in a while Platinum (latest) will hang on a scan or a project (flaky VST probably). Win 10 Pro
I can exit it , but it still is running the process SonarPlt.
Task Manager will not kill it, KillTask will not kill it, I receive an access denied when attempting to do so. Googled some advice on PID kills but none worked.
The only remedy is a restart
any thoughts?
 
no more 32 bit vsts new project one 64 bit vst nothing else still wont kill see last post
2015/09/12 14:04:10
slartabartfast
Ham N Egz
every once in a while Platinum (latest) will hang on a scan or a project (flaky VST probably). Win 10 Pro
I can exit it , but it still is running the process SonarPlt.
Task Manager will not kill it, KillTask will not kill it, I receive an access denied when attempting to do so. Googled some advice on PID kills but none worked.
The only remedy is a restart
any thoughts?




Do you mean taskkill does not work, as in 'taskkill /f / IM SonarPlt.exe' executed from an elevated command prompt?
I assume by re-start you mean re-boot Windows not restart Sonar? If so then a quicker way is to log off then log back on, so that the entire memory image does not have to be reloaded. This problem has been reported to occur when the audio interface driver fails to release, so it may be possible to terminate that driver first to free up Sonar. Another  way to do that might be to power off or disconnect the interface.
2015/09/12 14:11:03
BobF
Hardware drivers are a very frequent source of this problem.  If you're able to, try powering off MIDI/audio interfaces one by one to see if the "stuck" process "unsticks".
2015/09/12 14:33:11
Beepster
Hey, MM...
 
I am asking this because I am trying to troubleshoot what I think is the same problem which has been indeed annoying the pizzle out of me since installing SPlat.
 
Are you able to close the program quickly (as in the Sonar window closes as soon as you... well close the program) but then cannot reopen the program right away? So it closes but when you try to relaunch Sonar it refuses to for a while (in my case it's starting to be almost a minute before I can relaunch)?
 
If so... are you using any Sonitus (or other DX plugins) or maybe any 32bit plugins in the project?
 
How large is the project?
 
The reason I ask is because ever since I installed SPlat it seems I am experiencing the behavior described above and the larger the project the longer it takes before I can relaunch the program. However if it's a smaller or empty project it doesn't take nearly as long before I can relaunch.
 
At first I thought it was simply correlated to the size of the project however someone mentioned a while back that older/32bit plugs might cause the program to not "release" itself from whatever the frack is going on in the background.
 
Considering in pretty much ALL the larger projects I've been working on this year (since I've installed SPlat) use Sonitus plugs of some sort and those are the projects affected by this issue that could be the problem.
 
However I can't really check this because by the time I launch and load the task manager I'd imagine due to the current wait times I might not even get a chance to see whatever is hanging before it goes away.
 
For those who will point to the old M-Audio driver issue that used to cause hangs... I use a Focusrite interface which has never suffered from that issue (AFAIK) and the only other M-Audio device I own is an Oxygen 25 which uses plug and play windows drivers (so no M-Audio driver weirdness in play AFAIK) AND that device hardly ever gets used and is not connected when this occurs.
 
Cheers.
2015/09/12 15:14:34
morganfm71
My version of Sonar Artist does the same thing on Windows 10. I was restarting the whole computer, but then I switched to logging off and back on. I figured out that if you wait about 5 minutes the process ends itself without any need for me to enter task manager. 
2015/09/12 15:22:05
Ham N Egz
Beepster
Hey, MM...
 
I am asking this because I am trying to troubleshoot what I think is the same problem which has been indeed annoying the pizzle out of me since installing SPlat.
 
Are you able to close the program quickly (as in the Sonar window closes as soon as you... well close the program) but then cannot reopen the program right away? So it closes but when you try to relaunch Sonar it refuses to for a while (in my case it's starting to be almost a minute before I can relaunch)?
 
If so... are you using any Sonitus (or other DX plugins) or maybe any 32bit plugins in the project?
 
How large is the project?
 
The reason I ask is because ever since I installed SPlat it seems I am experiencing the behavior described above and the larger the project the longer it takes before I can relaunch the program. However if it's a smaller or empty project it doesn't take nearly as long before I can relaunch.
 
At first I thought it was simply correlated to the size of the project however someone mentioned a while back that older/32bit plugs might cause the program to not "release" itself from whatever the frack is going on in the background.
 
Considering in pretty much ALL the larger projects I've been working on this year (since I've installed SPlat) use Sonitus plugs of some sort and those are the projects affected by this issue that could be the problem.
 
However I can't really check this because by the time I launch and load the task manager I'd imagine due to the current wait times I might not even get a chance to see whatever is hanging before it goes away.
 
For those who will point to the old M-Audio driver issue that used to cause hangs... I use a Focusrite interface which has never suffered from that issue (AFAIK) and the only other M-Audio device I own is an Oxygen 25 which uses plug and play windows drivers (so no M-Audio driver weirdness in play AFAIK) AND that device hardly ever gets used and is not connected when this occurs.
 
Cheers.




EXACTLY the same scenario as you described !!!  We could be using the same rig!! The same symptoms. No Sonitus, BUT some Jbridge wrapped VSTs,,, and NO Maudio devices(which in the old days, hung on and would not release),  but Focusrite hardware LM 56 saphire and DSP 24,. Small projects, sometimes frozen..
I did log off and log back and that seemed to let me restart SPLAT
2015/09/12 15:54:23
Doktor Avalanche
Stop using 32 bit plugins.
Go on force yourself :)
2015/09/12 15:57:59
Beepster
Okay, cool. Thanks for confirming. I've been trying to pin this down before making a proper report and I've gotta do some more tests (I guess maybe I need to disable ALL the non 64bit VST plugs in this current project and see if it persists so the project is a test control) but yeah... I am slowing becoming conviced SPlat is not playing so nice with non 64 bit plugs.
 
They still work fine while the project is running but if they are causing the hang that is a little bothersome. I really like the Sonitus stuff and some of the other older plugs but I also open and close Sonar FREQUENTLY so that wait time becomes a problem.
 
Hope you've been well, bud.
 
Cheers.
2015/09/12 16:03:51
Beepster
Doktor Avalanche
Stop using 32 bit plugins.
Go on force yourself :)




There are no suitable replacements for many of these plugs... also what is to be done with projects already using these plugs?
 
They aren't crashing the program (on my system). They are just causing a rather minorly annoying annoyance that's not worth ditching them over. If Cake can figure out what's up and fix it so we can keep using the included suites (and other otherwise stable 32bit/DX plugs) that would of course be ideal. I doubt they want this to be happening nor want to remove such a useful and popular set of tools.
 
Of course it has not been completely confirmed yet either.
 
Meh.
2015/09/12 16:03:51
Beepster
dupety dupe...
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