Just speculating, as I have never run into this problem...
The drum map manager should still open even if no drum maps have been defined. Otherwise, how would you create the first one?
The drum map manager is an internal dialog, as opposed to a separate executable like, say, the plugin manager. So I'd guess some fundamental SONAR file dependency (most likely a DLL) is missing.
Try uninstalling and reinstalling SONAR, while logged in as Administrator.