This is taken from Consumer Reports: “Watch What You Say When Posting Online Reviews”. "In one case, the retail website KlearGear.com sent a Utah Couple a bill for $3,500 after they posted a negative review on RipoffReport.com, complaining about the company’s failure to deliver a desk toy and key chain costing less than $20. A federal court ruled that the couple didn’t have to pay after the company failed to appear to answer a lawsuit the couple filed against it. But by that time the couple’s credit had already taken a hit."
Free speech?
Any company that does not allow negative user reviews has something to hide and should be avoided.
I finally took the Waves plunge earlier this year and now own 4 plugins. I couldn’t help but notice also that the reviews were glowing. Are the products good? Probably. But all of the reviews had a sameness about them as if one person wrote them. They were all very short, maybe averaging 3 sentences. Aren’t there any Waves users that can articulate beyond that? I personally write reviews on Tripadvisor.com and most of my reviews are multiple paragraphs. They might be too long for some people, and I’m sure not read for their length. But I know there are others looking for detail and that’s why I put a lot of thought into them. I’d like to help out others when making decisions.
As far as magazine product reviews go, you can’t beat Tape Op. They are what FM radio was to the airwaves back in the early 70’s. AM DJ’s beat you over the head with slick talk and a playlist that would repeat every hour. FM was free to be real with their listeners. Tape Op has that feel with their readers. The best part of their magazine is the gear review section. Talk about multiple paragraphs!
If I buy a Waves (or anyone else’s) product because of glowing user reviews and find I have an honest problem with that product, I’m going to question buying any other product from them. I remember a quote from Zig Ziglar, “If I catch you lying to me one time, I will put a question mark after everything you say going forward”. Good advice.