I shut down for tonight, I will check tomorrow, I check firewall rules etc first thing and it is all set good. Everything else accesses internet when needed, CCC other programs and plugins checking for updates etc, all no issue, start screen was fine up until Ipswich update.
 
Richard

I never run an internet connection while running Sonar ever. I also make sure that the anti-virus is turned off whenever running Sonar. I have always done this for many years. So, I don't think the start screen issue in my case has anything to do with those.

Thank you never mind

I see a new update to Sonar Platinum, so I just give it a try and install, you never know, but the problem is still the same. I tried with turning off network and the start screen comes up fast and works but of course the things like the news etc are not there, but every thing else works.
 
Richard

I never used the old start screen. The new one is working well enough that I haven't felt the need to dump it.. I wonder if having the program on an SSD is why it seems quick to me.

is quick without network active, and was quick before ipswich regardless of network, after ipswich it is slow and doesn't show anything when it does come up except
 
Failed to load URL with error (-101). [A connection was reset (corresponding to a TCP RST).]
 
Richard

If I take url from error message http://www.cakewalk.com/Start/SONAR (I don't know why the url did not turn up in the error posted above, I just copy and paste to word pad, grab that doc on laptop to post, anyway) and load it in browser on DAW machine it takes me to the start page in the browser, of course there is no contents like projects or anything but otherwise same as start screen but in browser. So DAW PC can connect to irl, just not from Sonar Platinum start screen it seems.
 
Richard

Perhaps it's running afoul of a security suite acting like a firewall?
I believe we have an exception for the windows firewall but that won't necessarily work with other 3rd party firewalls.
 
Keith 

Thank you for reply, I use no other firewall, and no anti virus, only thing is what ever is built in Windows 10, I will look at that. Thank you
 
Richard

The only thing other than Windows Firewall I can find is Windows defender, I turn it off, still no change, I add acception, no change. In Windows firewall it is set for start screen to allow both inbound and outbound, everything there looks good, I have no other virus or malware or any like that of any kind on my DAW PC. Still no good.
 
Richard