Hi... I'm having a problem on a Dell XPS 8500/Windows 7 Home Premium/64-bit. Using a fairly new Logitech wireless mouse/keyboard combo, and the ability to engage the Control Bar buttons by clicking them is hit and miss. For example, sometimes I can click the "play" button in the transport and it will work, sometimes not. Using the space bar on the keyboard to play/stop works consistently. 
 
Sometimes, if the mouse is working with the transport buttons, it won't click the "Smart" - "Select" - "Move" - "Edit" etc. buttons on the top left of the Control Bar. Everything else below the Control Bar seems to work fine... except my mouse pointer disappears when I "grab/drag" anything.
 
Anyone having an issue like this? Any known bugs with Logitech wireless mice? Tried looking for latest drivers on Logitech site, but no luck finding any.
 
Thanks. Driving me crazy! 
 
billy

Hi Billy,
 
Sorry to hear you're having problems.  I'm sure there are plenty of people on here who use wireless mice with no problems, but I have had various issues with them (and their resource grabbing drivers/SW) over the years.
If you can borrow a wired mouse easily, I would do that and see if you have the same issues with it.  That would be my first step in troubleshooting your problems.
Cheers
Bud
 

The mouse will consume battery power quicker than the keyboard. Battery level and distance from the USB receiver are important. My receiver is on an extension cable and only about 8" from the mouse. Interference is another possibility, but less likely.

FWIW, you do not need SetPoint installed as Windows supports up to 5-button mice natively, but will not get a low battery warning. Some have mentioned issues with SetPoint, but I have not experienced them.

Another side point is to clean the optics cavity regularly (gently with a q-tip), since the mouse can continuously respond to "motion" which both drains the batteries and may also interrupt the signals from it.

I had a lot of the issues you describe about a year ago. It seams like some of the 'cheaper' mouse's out there got bad buttons which produce double clicking when hold. I tried a couple of different mouses with different interfaces and it didn't seem to matter if it was wireless or not.


Now I use a Bluetooth mouse from Logitech that works just fine, only problem is that it loses connection sometimes..

Hey everyone... thank you for the replies. Yes, Bud, seems the way to go is to try a different mouse. Would like to stay wireless, but I have an old wired mouse I can try for troubleshooting, just to eliminate variables. Weird that the mouse works fine in some areas of the Sonar interface, but not others...
 
Billy
 

A wireless mouse is almost always using, not only its own driver, but some kind of application utility that allows you to customize what the buttons etc. actually send to the system. You might try to see if it will run as a standard MS mouse. If not, you can look at the software interface it provides, and try to set every option to as plain vanilla as you can manage. 

 I know this isn't exactly Sonar related, but it may help. I ran into an issue last night after windows 7 installed some updates. My wireless mouse would work, but then pause for a few milliseconds and then continue working. This happened about every 5 seconds or so and was quite irritating. On the bottom of my wireless mouse there is a little red "connect" button. I pressed it and my issue went away. You may want to give it a try.

In addition to the above, try different USB ports if you can.

BobF
In addition to the above, try different USB ports if you can.

 Also, a very good idea.  I'd start with the one you are currently using for your wireless, and if you still have the problem try another USB port.  Key to good troubleshooting: one variable at a time.

Thanks everyone... Okay tried all that. Tried a different USB port. Tried two different mouses -- one a Microsoft wireless and one the wired Dell mouse (Microsoft) that came with the XPS 8500 box. I'm running Windows 7. 
 
The problem seems to be only with the buttons in the Control Bar. I can get the "tool select" (top left module) to click/select if I precisely place the cursor in the tippy-top left corners. None of the transport buttons work. Everything to the right of that in the Control bar is hit and miss. And my cursors all disappear (in all three mouses) when I click/drag to raise a level and such.
 
Ideas? I'm thinking uninstall/reinstall. I haven't been able to do anything yet with the program, trying to get this figured out, so I wouldn't have to worry about losing anything. Do the Cakewalk techs monitor these posts?  
 
Thanks,
Billy