I was installing Sonar Platinum as a new user last night.
Two pages of further installation instructions opened after certain parts had been installed using the Command Center but I was tired and I missed one of them.
Today, I downloaded and installed Addictive Drums.
Can anyone tell me what the other thing I have to do to finish the installation is?
I think it might have been something to do with Rapture.
It was definitely something requiring me to use a serial number from the Command Center, just like Addictive Drums.
I don't know if I'm missing something important.
The installation video on Youtube/CakeTV didn't help.
Thanks for your help.

If you open the CCC anything that is not installed will appear with Red dots next to them, updates will show in Yellow and up to date in Green.  If there is an arrow next to an item it means that there are sub parts to install.
 
Did you install Melodyne essentials?
 
 

All the red dots are now green with the latest versions.
I didn't see any arrows either.
I think it could have been additional functionality for one component.
Addictive drums had a green dot before I installed it from the XLN Audio website.
That's my problem, there are no further clues as to what it was that I missed.

Graeme McTaggart
All the red dots are now green with the latest versions.
I didn't see any arrows either.
I think it could have been additional functionality for one component.
Addictive drums had a green dot before I installed it from the XLN Audio website.
That's my problem, there are no further clues as to what it was that I missed.

If they're all green, you should be good to go.
Congrats!! :))

I have discovered that Rapture Pro has no presets.
I presume that this is not normal and that this is what I missed last night.
Reinstalling Rapture via the Command Center has not helped.
Is there a separate installer for Rapture?
This is not an easy programme to get working.
I've now got an error message about silent buses too. :0(

Rapture Pro is a different synth.
Rapture is bundled with SONAR Platinum.
Both have their own installers. Both are not under the SONAR Platinum. Dimension Pro is also a separate installer outside of the SONAR Platinum group.
 
Rapture Pro has quite a few installers associated with it. They are all located below the Rapture Pro line item (just Like SONAR Platinum).
 
 
The silent bus error just means you might have some routing errors in the project. The routings may also be intentional. If these are old projects, the old version(s) of SONAR may not report the errors.

Thanks for the help so far, but I'm still stuck.
I have Sonar Platinum, fresh install on a brand new notebook.
Dimension Pro (3Gb download) and Rapture Pro have no presets at all.
Both are completely silent.
There is only one install option for each in the Command Center and both are reported as being installed?!
I'm lost.
The silent master bus is when I plug in headphones or extenal speakers.
Sonar displays an error message and answering either Yes or No results in silence until I unplug and return to the crappy on-board speakers.
This is fast shaping-up to be a £399 waste of time and money.
Are there expert technicians that I can pay to install and configure this product?
It seems to me to be far too difficult/complex for an amateur to get it working.
As of this evening, I have installed FL Studio, which works prerfectly, with and without headphones!

You need patience to learn a DAW. You can always phone support.
 
The silent master bus is probably nothing to do with Sonar but the way you are configuring your audio interface. Chances are when you plugin in your headphones are cutting off a channel, check your manual. Check in Sonar how you have routed your master bus. What is your audio interface. BTW?
 
Have you updated your audio interface and drivers to the latest? Have you ran windows update?
Under Sonar preferences try pressing the reset VST button, then rescan your plugins. Make sure you have the ASIO driver selected.
Make sure in CCC you have installed everything.
Are you sure in Dim Pro and Rapture you are correctly selecting presets? Consult documentation.
I ssume you haven't done anything weird like install ASIO4ALL.
In windows control panel->Sounds try disabling your audio interface.
 
Cheers..
 

How do you finish off a Sonar Platinum installation?
 
with a nice chianti, of course !

The work around/answer is that I have to start Sonar, plug in my headphones, wait for Sonar to detect them (takes 20-45 seconds), select them in Audio Driver Preferences, close Sonar, restart Sonar and THEN, I can use headphones.
So much for Sonar being a highly developed programme, it can't even switch to headphone output on the fly.
 
I am still trying to solve the silent synth problem.
There are vst files in many different locations, but none seem to be the files that Rapture and Dimension need.
I think that Sonar's installer is a real mess.
Files and instruments are in many different places and default associations/file locations are not created by default.
I did not realise that you need to be an advanced/expert computer user to get this software working.
I take the point that you need patience, but I'm on my third day of trying to get all the problems solved.
That's two days of doing nothing else but trying to fix an installation which is reported by the Command Center to be complete but clearly isn't.
I really wish I had bought a different product, but I know that I can't get a refund.