1. Open Command Center.
2. Click on the Gear (system) symbol toward the upper right.
3. Click on "Check Now."
4. The Command Center's bottom strip should show "checking for Updates" and names of installed products will flash by.
5. If this isn't happening, then your computer is not connected to the internet or there is some other serious problem that will not allow updating. Call tech support. If what's described in step 4 is happening, proceed.
6. Scroll down to where you see "SONAR Platinum" on the left side with the list of installed products.
7. Click on SONAR Platinum and wait a couple seconds. You should see something like this:
8. Click on Update. The strip along the bottom will show "Downloading." When it reaches 100%, Setup and Installation will begin.
9. When these are done, the strip along the bottom will say your installation is complete, and ask you to click to continue.
10. The Command Center will check the product status again. After it's done, you'll see a screen like the one above but it will have the option to Launch.
11. Click on Launch, and SONAR starts up.
If this
isn't what happens, describe what does happens when you reach the step where things go off the rails.