I tried different things for the last 4 hours with still the same problem...   the db output levels average about -30 and the highest spike to -21.  the waveform looks strong.   to export I go to file > export > Audio >then I name the file, file type says wave.  I'm going to call tech support tomorrow about 4pm est....

Those levels look way too low, which is why your exported file is low.
When recording, your level should be somewhere in the -12 to -6 dB range. Once done recording, you can adjust the level using the volume and/or gain sliders.
In my case, I usually have to lower the volume levels on most audio tracks when mixing because they're too loud relative to other tracks..

Is your master fader at 0 db when you export?

Just for the record, Reno412, when people are finishing their songs, the levels and adding final FX, they aim at something between -3 dB and -0.2 dB. So, that's more than ten times louder than what you are exporting.
I don't think you have any reason to call the tech support. Just get to know the basics of recording and mixing.
You'll get there, no worries.

+1, also if you have a good enough signal to noise ratio, you can try selecting the audio clip and Process->Apply Effect->Normalize to bring the peak up to -6 to -3dB or there abouts.

Normalizing brings everything up/down equally (noise too), which is the reasoning for recording -12 to -6dB mentioned above. You want the biggest difference between signal and noise possible so when you mix the track the noise is more manageable.

Thank you to everybody that helped me!!  called the free tech support,  TEEGO, Yes that was the problem  He put my master at 0db.  then added the FX Boost 11 to my master and it works Great now!! Thank You Everybody!  my output db is at -8 now....

Glad you got it figured out
Whenever you have a problem of some sort, the people here are always willing to help.

Welcome to the forum Steve.
 
You have a very exciting journey ahead of you, and at time it will also be very frustrating, making you want to chuck the whole lot out the nearest window. We've all been there. Just remember there's always someone on here willing to help at all times of the day

Thanks!  Now I have a Shure SM57-X2U to Play with also.   It actually Sounds Better with The SM57-X2U than using the HD500X USB Output into my computer...