Ok. Let's get to the basics. When you install the Alpha Track you can install a driver for Cakewalk/Sonar.
When you are in Preferences and you add the device > Clicking the yellow star > you must select Frontier Alpha Track under Controller/Surface and Input and output ports as the alpha track.
You want both ACT and WAI (Where Am I) checked.
Control Strips visible in All Strips dotted.
Click Apply + OK (to be sure).
From there when you click on a track, you should see the track name on the alpha track screen...
Do you see it?
In track view, show the track inspector and move the fader.
Still no luck?
You are using a USB2 port, yes? I believe that is required. (but I would expect system crashes if you are not).
** Yes, Leadfoot, Ryan helped me out and modified my account so I could upgrade it. It was very nice of him. :-)