• SONAR
  • Amazon offering 2 year protection plan to purchasers of Sonar Platinum for only $10.46 (p.2)
2015/09/03 17:22:04
Doktor Avalanche
Sanderxpander
Cultural gap,



Is this under warranty ?
2015/09/03 17:52:39
Bristol_Jonesey
Anderton
Fred Holmes
My problem was clutch slippage on towing my 800,000lb yacht up the Eiger north face



Wasn't that a known X1 issue?


I still say it's the Soundblaster at fault
2015/09/03 18:12:24
eph221
Just as there is godwins law that states all chat room arguments will eventually mention nazis, is there a law that explains how chat room jokes will feed and feed on themselves , for so long that eventually they are no longer funny?  :D
2015/09/03 18:15:13
eph221
I should have said *ad absurdum*.  *no longer funny* sounds too ****y.  I think Craig Anderton should get to name the phenomenon for posterity.
 
 
2015/09/03 18:29:14
Doktor Avalanche
eph221
is there a law that explains how chat room jokes will feed and feed on themselves , for so long that eventually they are no longer funny?  :D


Not on Amazon. It's all guaranteed...
Ta daaa!!
2015/09/03 18:59:23
jb101
Bristol_Jonesey
Anderton
Fred Holmes
My problem was clutch slippage on towing my 800,000lb yacht up the Eiger north face



Wasn't that a known X1 issue?



I still say it's the Soundblaster at fault




So that's what happened to CJ..
 
He has hijacked Colin's account..
2015/09/03 20:38:43
MandolinPicker
OK, I know there has been some fun with this, but there might be  problem here for either Cakewalk or Amazon. The protection plan is for two years, but the subscription is only for a year. Let's say in month 12, Cakewalk issues a release and it contains a bug. It causes the console to crash every time the fader on track 7 is moved up. Cakewalk develops a fix, and releases it in month 13. Since you didn't renew your subscription, you don't get the update. But you paid Amazon the extra money for the 2-year protection plan. Am I entitled to the update?
 
According to the original post, it is supposed to cover all "product breakdowns and malfunctions", and if I can't move up the fader on Track 7 and I could before, that is definitely a product breakdown and/or malfunction. Do I have a case? Will Amazon have to provide the 'bug fixes' for the second year of the product life cycle?
2015/09/03 20:47:39
Anderton
MandolinPicker
OK, I know there has been some fun with this, but there might be  problem here for either Cakewalk or Amazon. The protection plan is for two years, but the subscription is only for a year. Let's say in month 12, Cakewalk issues a release and it contains a bug. It causes the console to crash every time the fader on track 7 is moved up. Cakewalk develops a fix, and releases it in month 13. Since you didn't renew your subscription, you don't get the update. But you paid Amazon the extra money for the 2-year protection plan. Am I entitled to the update?
 
According to the original post, it is supposed to cover all "product breakdowns and malfunctions", and if I can't move up the fader on Track 7 and I could before, that is definitely a product breakdown and/or malfunction. Do I have a case? Will Amazon have to provide the 'bug fixes' for the second year of the product life cycle?



That is a truly interesting question from a legal standpoint.
2015/09/03 20:53:18
ampfixer
It just shows how blindly we fork over money to people. They offer a warranty that they cannot honour and charge you for it. I wonder how many people actually paid for a fraudulent warranty?
2015/09/03 20:54:22
Doktor Avalanche
MandolinPicker
OK, I know there has been some fun with this, but there might be  problem here for either Cakewalk or Amazon. The protection plan is for two years, but the subscription is only for a year. Let's say in month 12, Cakewalk issues a release and it contains a bug. It causes the console to crash every time the fader on track 7 is moved up. Cakewalk develops a fix, and releases it in month 13. Since you didn't renew your subscription, you don't get the update. But you paid Amazon the extra money for the 2-year protection plan. Am I entitled to the update?
 
According to the original post, it is supposed to cover all "product breakdowns and malfunctions", and if I can't move up the fader on Track 7 and I could before, that is definitely a product breakdown and/or malfunction. Do I have a case? Will Amazon have to provide the 'bug fixes' for the second year of the product life cycle?




I think Amazon is more than likely guaranteeing that your install media won't fail.
 
When you install Sonar you agree to EULA license agreement. Sonar grants that license upon your agreement, not Amazon, so it's hard to see any agreement with a retailer is going to override or superceed it.
 
Also a bug is technically not a product breakdown, it is a support issue (as you agreed in the EULA). And Cakewalk are also the sole provider of support.
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