So I am trying to install a copy of Guitar Rig 5 on my laptop.  I have an account at NI but I have forgotten my password.  However, I am getting no response when trying to get a password reset (I have checked my Spam folder.)  
 
Of course, the only way to contact support is to log into your account.  
 
Anybody else have this issue?

Try a different browser.  Sometimes browsers don't allow certain things
and that can interfere with the process to send the Password Reset.

I have tried Chrome and IE, neither one has worked.

Are you still using the same email address that you registered at NI with?

abacab
Are you still using the same email address that you registered at NI with?

I actually tried to create a new account with the email address and it said the email address was already in use, so I am pretty sure I am.

Maybe it's just a slow day in the mail server.  Hopefully not a spam killer AI on the loose!

Not sure but I ended up calling them.  Done in 5 minutes with 4 minutes of hold time.

I have found NI phone support to be excellent. Email and web support, forget it!

dwardzala
Not sure but I ended up calling them.  Done in 5 minutes with 4 minutes of hold time.

Did they mention what the problem was?

No they did not.