• SONAR
  • Looks like I'm hooped ! (SOLVED I hope)
2018/05/01 02:25:05
Cactus Music
 
Updated May 1st 10:48-- Solved.  I managed to copy the cakewalk.exe to a safe place buy keeping the download window open and copying it when the Assistant had finished the download and was waiting for me to respond. I did this on my Laptop at work where the internet is fast and stable. 
 
 
Can someone please versify that the cakewalk.exe file is deleted from the Bandlab assistant download folder once it has been installed. 
The folder is found here. C:\Users\*jkenv*\AppData\Roaming\bandlab-assistant\Downloads     ( *your name here*) 
 
I have figured out why I cannot get the latest version on my main DAW. 
The assistant uses a crude download system that if the download is interrupted it just stops working. 
I have tried  6 times now. Each time the cakewalk.exe file grows to a certain random size and stops.
Then the instrument.exe starts downloading and it too stops at a random size. They have never made it even half way.
I don't think I even need the instrument.exe file but seems no way to stop it. 
 
The assistant just sits with a blank look on it's face for ever, even overnight, all day, tried it all.So I log out and back in and that re sets it and it once again say's I have an update. Interestingly the files in the download folder will reset to zero the minute you click the download button. All that bandwith,, poof, gone.. All other installers I've used would just resume the download. But not this one so there lies the issue. 
 
So I thought I'd just use the download from a successful install I made at work last week. There's nothing in the download folder? So I just tried again at home and same story.  I'm hooped because if I can't download the files at a location with better internet there's no way this is going to work.  
 
 
 
2018/05/01 02:47:20
ampfixer
All I could suggest is to request a manual D/L outside of the Bandlab Ass. Then you could use a 3rd party downloader that can restart from the point of the last failure. You might also want to D/L a fresh copy of the Assistant, just in case.
2018/05/01 03:20:48
Cactus Music
I uninstalled everything, The assistant and the first release of CbB. 
If this doesn't work I will happily return to Splat and forget the whole thing for a while until they work the bugs out of the installer. 
I no longer am downloading the instrument file. I think I chose it at some point thinking I needed to choose something. 
Stalled at 120 MB.
At least this time I didn't have to log out and back in, The green "install" was there again. 
The minute you click the install button the cakewalk.exe file rolls back to zero and it all starts again, and again and again. 
 
Has anybody got a minute to check that folder? I would guess it is empty. 
2018/05/01 03:26:02
Base 57
I have the Assistant exe in that folder but not the cake exe.
2018/05/01 03:28:00
35mm
Johnny, just checked for you. Mine doesn't even have a downloads directory and no installer there.
 
Sounds very frustrating. I haven't had any problems with downloads/installs/updates so far. Any idea why you might be losing the connection? Hope you get it sorted.
2018/05/01 03:30:49
scook
The installers exist for the time they take to install. When installing CbB for the first time as opposed to an update, it runs the verbose install option. The full installer is on disk while prompting for user input through complete installation. During this time, it is possible to make a copy of the installer.
2018/05/01 03:42:01
mettelus
Sheesh... I feel for you, that is rough. Even Melda uses Google Drive as a mirror site since the main servers are in Czech Republic. Software deployment doesn't have to be that difficult
 
Since Cakewalk is free now, BandLab should look into partnering with gaming developers that deploy patches regularly (Blizzard, ArenaNet, et. al.), since they have such down to a fine art, and it keeps the versioning to ONE version so that bugs can be dealt with properly. This "whole shebang" deployment each month is a bit much, and those companies also make a great deal of revenue from micro-transactions with the software.
 
Although this has been stated repeatedly by many, (most) people do not sit down at a computer to do maintenance and troubleshoot it. Granted, some do enjoy this, but most people highly prefer to just get work done. I was thinking about this earlier today, trying to think of any other program that required as much computer maintenance, registry hacking, and fiddling with as SONAR has been in the past 20 years, and I could not come up with one.
 
 
2018/05/01 15:52:46
Cactus Music
scook
The installers exist for the time they take to install. When installing CbB for the first time as opposed to an update, it runs the verbose install option. The full installer is on disk while prompting for user input through complete installation. During this time, it is possible to make a copy of the installer.




 
I was hoping to copy the file from this laptop at work it never had Bandlab installed. The new version obviously deletes itself after install.
I might try re installing on this machine and see if I can grab the file before that happens. As you say there should be the full installer waiting at that point.   but this is all crazy stuff that shouldn't be happening. 
I have installed a lot of stuff at home over the last 5 years using the Satellite internet and this is the first time I've run into this issue. It is just plain ans simply a crude installer typical of Shareware Apps. 
 
I do have the original release safely stored so I can always just keep using that. 
 
 
2018/05/01 17:57:45
Cactus Music
OK I managed to pull this off. Note, this is not at home,  I uninstalled CbB. Opened the Assistant and re downloaded, It goes WAY faster here at work. When the Assistant was waiting for me to respond to install I copied the cakewalk.exe file to 3 different places first. 
 
I kept the download folder open while Cakewalk installed. I was waiting for the file to be deleted when the install was complete,  it didn't but the Assistant crashed :0. Some how that felt good! Take that you nasty App.. die.. I logged out and opened CbB and everything is good to go on the Laptop. 
 
Anyhow should be no problem installing tonight. 
 
I will post this in a new thread so others wishing to keep the installer can have clear instructions. 
2018/05/01 19:05:35
kevro2000
I have a similar issue, with the new update failing over and over, but for a different cause. I finally had success, but only after multiple  attempts across a couple of days of trying.
 
I know that a large part of my issue is I have a 2008 (give or take a year in either direction) HP Envy laptop. It came with Vista, but I forced Win 7 against HP's suggestion. They said "something" about the PC was incompatible with Win7. The issue that I have is the NVIDEA graphics drivers always ALWAYS have some issue, causing the screen to blank out, reset, and sometimes freeze. It only happens when I'm online, and I will frequently turn off internet access so I can work without the error.
 
I have tried updating the driver many times, and also, removing the driver. Somehow, Win7 reinstalls the driver.
 
Soon, it will be a nonIssue: I have ordered a new USB interface that will work with all my PC's: a FocusRite Scarlett 18i20. I hope I like it and it works great. Reading reviews, it seems fairly reliable, if a bugger to register and setup.
 
K
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