That was thought for  "real" instruments, like Digital Piano. So the same "notes" can be used for playing as well as for commands. But than Sonar has to distinguish these 2 cases, so you should define some "Shift" button in "MIDI 'Shift' Options" (the same page in Preferences) and use combinations of Shift + Pad.
 
In case you want use APC as a Control Surface, you should configure it as such (see chapter 40 in the Sonar Reference Guide).

chrisiDC
when i want to contact technical support on sonar´s website, its not possible.
the website is buggy and doesnt work. (submit button not working)
 

Oh dear...
Confirmed in Google Chrome. If Cakewalk sees this please fix.
Could a host please PM cakewalk about this as well.
Thanks...

Doktor Avalanche

chrisiDC
when i want to contact technical support on sonar´s website, its not possible.
the website is buggy and doesnt work. (submit button not working)
 

Oh dear...
Confirmed in Google Chrome. If Cakewalk sees this please fix.
Could a host please PM cakewalk about this as well.
Thanks...

Do you guys mind providing a bit more info? Plenty of people have been filling out the form successfully so it must be a bit more specific. Version of your browser? Any particular messages/errors? Any addons (script blockers, etc.)?

Just latest chrome on PC. Final submit button is inactive when clicked upon. No postback or anything. Was logged out. Cheers.

Doktor Avalanche
Just latest chrome on PC. Final submit button is inactive when clicked upon. No postback or anything. Was logged out. Cheers.

Specifically this form? https://www.cakewalk.com/Contact/TechnicalSupport

Yes final orange submission button. Maybe it's form validation although saw no warnings.

Yeah, think I found the issue. Validation on the profile portion.
 
I'll get a fix up soon. We have plans to address our contact pages soon anyway, but this should obviously get resolved in the meantime.
 
Thanks!

The issue I located with the contact Technical Support form is now resolved. Sorry for the trouble guys. Let me know if it still isn't working for you.

Just a hint for anyone that has a problem with any website. Always try to clear your browser cache as a first step. On windows you can reload the page with ctl-f5.

Sometimes that may fix it for you :-)

DRanck
Just a hint for anyone that has a problem with any website. Always try to clear your browser cache as a first step. On windows you can reload the page with ctl-f5.

Sometime that may fix it for you 😊

Not this time though :)