• SONAR
  • Clicks and pops in background - nothing on (p.2)
2015/07/20 11:41:05
slartabartfast
DumbGuy56
Looking at the wave file, you can see the clicks as lines that max out on the track.  these clicks were space apart maybe every 20 seconds or longer.
 
None of these "clicks" come through on any -playback and they do not affect my midi mockups.  They only create problems when I am recording. 




So the "clicks" are transient signals exceeding 0dB--clipping. You can probably forget about anything having to do with dropouts/latency issues. Dropouts are absent signals not peakes too high to encode. You also do not need to do anything about reinstalling anything, this is most likely a true recording of an electrical glitch, especially since it is seen only when the signal is coming from a microphone. A small spark somewhere in your audio chain, or even just in the area of your studio or your electrical system could be the culprit. 
 
I am confused about the"come through on any playback" statement. Are you saying that when you play back a recorded audio track that shows one of these clipped peaks you do not hear a click?
2015/07/20 19:25:29
DumbGuy56
Thanks again all.
 
First - Bob - I can't find an ASIO driver on the RME website for my interface.     Did you see one somewhere?
 
 
I will try all suggestions - but, for clarification:
 
1.  There is no Asio4all on my system.
2. I tried the an Asio driver, but it was not working with Sonar.  when I contacted RME, they said just to use the WDM/KS driver.   I will go and try to get the ASIO to work. the WDM/KS will not allow for a latency lower than 96 ms
3. I updated all drivers before the original post.
4. My computer has been set up for audio according to the directions ion the web - all Windows system sounds were turned off long ago. Also the "share drivers" - I have tried this both ways to no avail.
 
 
I think the electrical glitch is what is happening.  To clarify something:
 
 The source of the clicks and pops are not there because of the microphone, they are there before a microphone is plugged in - they only come out in tracks through the Multiface II interface.  I will try to put an instrument through the interface as well and see if the same things happens.  As stated above - when I first turn the computer on, before I open Sonar, or anything, I open the software mixer that is always running in he background and is associated with the audio interface.  When the mixer comes up - in channels 1-8 analog, you can see the impulses jump up and down at random.  
 
I meant to go borrow another audio interface today, but did not get there, I will do so tomorrow. I will also try all of the other suggestions, starting with the ASIO driver. 
 
STILL - for clarification:
 
The clicks and pops a
2015/07/20 19:32:39
DumbGuy56
update -
 
I found an asio driver in the WDM/KS driver I downloaded.  when I go into sonar, and change the driver to ASIO, Sonar does not recognize my analogue channels, so there is no audio output.  What am I doing wrong?
2015/07/20 20:10:56
Cactus Music
This sure sounds like 100% hardware to me. Time for a new interface I guess. I would contact RME and see what they say first. 
The fact that it's glitching in a stand alone state say's it all. 
2015/07/20 22:39:35
thomasabarnes
Hi DumbGuy56:
 
I was aware that you said you are having the clicks and pops problem without running SONAR or playing back anything, so I was suggesting troubleshooting steps to see if it is a problem with your hardware (the Multiface II).
 
Important troubleshooting steps:
 
1) Use another audio interface to see if the clicks and pops or noise you hear when the system is idle is gone. Onboard sound is an audio interface. Turn off or disconnect the Multiface, and use the onboard sound to see if you still have the clicks and pops problem. If you don't, we can see it's the Multiface. If the clicks and pops are still present when using the Onboard sound, it's not the Multiface, and we have to find the source.
 
2) If 1. shows the clicks and pops are gone, use the onboard sound as the Windows Default Playback Device. Do you know how to do that? 
 
3) Let's turn our attention to the Multiface II. Is your Multiface the exact one that Bob provided a link to (see: http://www.rme-audio.de/en/products/multiface_2.php )? If not can you provide a link to the exact Multiface you're using?
 
4) Having a sample playback buffer to high can be a source of click and pops. That's why I was wondering if you are uisng the Multiface II as the Windows default playback device, and mentioned to lower the sample playback buffer size to 10ms or lower. Since, 96 is the lowest you can go, try that. Does the pops and click go away? When we know the exact audio interface you are using, we can go download the ASIO drivers for it. RME has some of the best ASIO drivers in the indusrty and I would be shocked if there were no ASIO drivers for your RME model. But I would like to know the exact model you have, before proceeding any further.
2015/07/20 22:39:36
thomasabarnes
Double post.
 
 
2015/07/20 23:32:23
rabeach
all 8 channels showing sporadic impulses with nothing plugged in would lead me to investigate a power supply issue. an unstable Vcc saturating the comparators on the sigma delta converters could cause max outputs to lock until the excessive voltage dropped to the specified range. does the unit receive its power from fire wire or does it have a separate source.  if possible plug the unit into another PC or if externally powered another receptacle. you may need to send the unit to the manufacture for repair.
2015/07/21 13:03:40
DumbGuy56
THANKS again guys
 
1.  Yes - the MultifaceII in the picture is the same as mine. 
2.  It is powered by firewire.  I will try an external source.
3. I have contacted RME.
4. I will try a new interface later today.  I have a Steinberg UR22 - USB interface from school that I can try.  It is brand new.
5.  I downloaded the latest drivers from RME.  For this until, they offer the WDM drivers, which state that they include ASIO drivers; however, when I set it to ASIO, all the analog channels are not usable.
6. I so know how to switch to the build-in motherboard sound, so, if the UR22 does not work, I will try the onboard sound.  I do, however, seem to remember that the onboard sound was not compatible with the DAW.  I do not quite remember why.
Mr. Rabeach - sounds like you have a handle on the electrical part, but I took my last electrical engineering class in 1975.  Can you translate to either English or New Jersey for me?
 
Thanks to all of you for your help.  Although I do not do a lot of recording with my microphones, I have several projects that will require their use, so I want to resolve this.
 
Thanks again - I will update later.
2015/07/21 13:37:11
JonD
I've seen some weird behavior with stored up static electricity in a computer -- usually happens when one or more capacitors are going out.  Try this:  Unplug the computer's  AC power.  Hold the power button in for a few seconds (This purges the electricity).  Plug power back in and boot up.  
2015/07/21 13:37:49
DumbGuy56
Thank Jon - will do later today!
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