My insert synth never comes back, no matter what I choose for a menu layout or how I modify the registry. But I do think they are related. Here's the original thread on this (maybe some clues there)
http://forum.cakewalk.com/Insert-synth-greyed-out-m3244558.aspxIt's been happening since at least June, 2015.
A few things about mine, Insert Synth from the top/main menu does open a synth menu. It's not quite right though, because its manage layout options don't appear to actually work. When I pick any of the layout management options in the first item in the menu, the menu closes but nothing happens. The only way to change the layout in use is to right click on an audio track and pick insert synth from there. That version of the synth dialog, looks the same as what the main/top menu's Insert->Soft Synth looks like, but it actually works and I can change the layout. Which then does change the layout that the top menu uses.
But nothing I pick causes the plus sign on the Synth panel in the browser to enable, Insert Synth is always gray.
This doesn't really effect my ability to use Sonar, since I can use the PlugIns panel in the browser to insert synths just fine. And the top level menu, while its layout options don't work, does work to insert synths also.
My guess has always been it's some side effect of having many versions of Sonar on this same machine. I've been using Cakewalk/Sonar for a long time (my current store history goes about to Sonar 6 but I've been using Cakewalk even longer). This computer (built in 2010) has had every version of Sonar since 8.5 installed on it. I currently have 2025 plugins according to the toast popup when I start Sonar (it's not really that high since I install 32 and 64 bit of everything plus VST2 and VST3, but it's still a large number). No amount of re-scanning/resetting VSTs has seemed to help this issue though.
This is a bug in Sonar, of that I'm sure, but there is no way to get through to anyone at Cakewalk that could actually look at why the Insert Synth in the Synth Rack is different than any of the other Insert Synths.