scook
There may be other software running on the laptop which is interfering with it's ability to run a DAW.

This isn't a laptop... It's a Dell Inspiron 3847 desktop...

I thought I had turned off all other softwares... I'll search some more tomorrow...

Thanks...

What does latencymon do? I'm guessing it reports latency values but anything else?

My mistake, PC or laptop,  LatencyMon may help resolve your problem. Here is a description of the tool http://www.resplendence.com/latencymon_using. There are others here more expert than I in interpreting the report generated by this tool.

scook
My mistake, PC or laptop,  LatencyMon may help resolve your problem. Here is a description of the tool http://www.resplendence.com/latencymon_using. There are others here more expert than I in interpreting the report generated by this tool.

Thanks scook...

I will look over the info on this link ASAP...

In the meantime, I thought of another possible cause/cure...

Currently, there is only the one drive in this machine... The system drive... And I seem to recall solving a similar issue with other machines as soon as I installed a separate audio drive... Even a USB drive...

So I will next quickly attach an external drive and see if that's where the issue lies again... Followed by installing a proper internal audio drive of course...

Thanks again...
Keni

[edit]

I just read through the latencymon page in this link and have a better understanding... Thanks again for your very informative help. I will employ this tool as well as I now see how handy it can be for tuning a DAW...

[end edit]

Keni
Update...
Maybe the cable? What differences are ther to a standard short USB printer cable?

I have a Scarlett 8i6 and when I used a generic USB cable, I got crackles all of the time. The one that Focusrite supplied had ferrite chokes like this one. Using the supplied cable made all of the difference for me.
 

AndyDavis

Keni
Update...
Maybe the cable? What differences are ther to a standard short USB printer cable?

I have a Scarlett 8i6 and when I used a generic USB cable, I got crackles all of the time. The one that Focusrite supplied had ferrite chokes like this one. Using the supplied cable made all of the difference for me.
 

Thanks Andy...

I remembered recently reading someone posting about cables... Or it wouldn't have come to mind... As I mentioned earlier in this thread, I once tried running a very long cable with this interface and though it had the chokes, it wouldn't run... So I will check this as well..

Keni

Today's update?

I think I got it running but ran out of access time... My current belief is for the first time I left it in record for 20 minutes without a dropout. It needs to be test repeated as well as tested running far longer...

But this took a number of things to get this far...

Hmmm... I'm thinking this is getting too fa off topic for the Sonar forum as this might be considered a computer problem, not Sonar? If so I apologize...

So... Definitely needed to:
Run on USB2
Use separate audio drive
Disable wlan card in device Manager
Disable all Bluetooth everything

...and the last thing I did finally broke the ice.

I found two programs loading at windows bootup for something Realtek even tho all Realtek was already disabled everywhere in Device Manager...

After the 20 minute run I did manage to test switching either the wlan card or the external audio drive status and the dropouts came back... I have not yet tested the Bluetooth being re-enabled

I did test turning Microsoft Essentials on and off, but I did not turn it off when the wlan card was disabled, so maybe turning it off with the wlan card disabled might allow the one drive operation, but it needs a 2nd drive regardless... So I will get that happening as I always planned to...

I'll post more as updates happen...

Thanks Gang!

Keni

[edit]

BTW I forgot to download and use LatencyMon but I will next access for sure... Web was down at the rehearsal studio and I hadn't downloaded it previously...

Still having trouble here...

It seems to run better for mixing but continues to get dropouts very quickly in record...

I ran latencymon a few times and it reports a problem for streaming audio suggesting that I check/change "cpu chokes" in control panel and in bios?

I'm not sure what this is referring to. Can anyone give me some ideas what to look for?

Thanks!
Keni

Ok...

No ideas?

I found an article describing where/how the throttle issues are to be resolved. In the advanced power settings and in the bios...

I disabled them and LatencyMon now reports that the machine can handle streaming audio without dropouts...

Too bad it's still not true... <sigh>...

Yes, it's a low powered machine. An i3 3.4 with 6G RAM... But for even a mono track with no fx, it will not stay in record... Still getting constant dropouts... I've used this interface on three other machines without a fraction this trouble...

I'm losing it with this machine...

Keni

I would call tech support.
 

I used an i3 laptop with no issues, until I spilled water on it.
How about doing what I did?
I tried to go up AND down from what I thought the latency should be. It turned out, I needed to add to  the round trip for it to work correctly. Instead of 7.8, I think it was 14.whatever... I fooled around with buffer size,sample rate, etc.