DP installed fine. But CCC did not get updated.
 
It is still yellow and displays 1.5.5.13.
 
I found the D-Proinstall_1.5.5.14.exe in the download folder and installed again.
 
The CCC still shows .13.
 
So I open DP and it is requesting my registration code.  Maybe the problem.

That happened to me too. I tried updating it again and now it's green. *shrug*

So, I attempt to add the registration code but NO JOY.
 
So I go to my products in the store and find DP near the top. It has the same serial number but the registration code is deemed unworthy.
I check the date and the DP listed near the top is dated 2012, adjacent with the most recent items.
 
So, I scroll down a bit and find the DP dated 2014, that I purchased with X3.
 
I attempt to copy the serial number but cannot. I cannot change the number.
 
I am not going to run the CCC install again to download a 4 gig file that I already have on my computer.
 
How do I fix this?

And so I decide to click the registration button. A browser page is opened, I click register and am informed the product is already registered to a DIFFERENT USER!!!!!!!!!!!!!!!!!!
 
This is because I am logged into the forum with my FORUM ID and not the stupid single log in ID.
 
Another example of this having been a bad idea.
 
 

And now I look at the products associated with this ID, which has never been used to purchase any CW products, not associated with any CW product and find a complete list of the products I have purchased using a different ID that has NEVER been connected.
 
This is disturbing.
 
So, not only does the CCC not put files where I want, somehow it has combined my accounts.
 
I am way unhappy. And am now sure the security issues I raised about the single login were real.

YouDontHasToCallMeJohnson
DP installed fine. But CCC did not get updated.
 
It is still yellow and displays 1.5.5.13.
 
I found the D-Proinstall_1.5.5.14.exe in the download folder and installed again.
 
The CCC still shows .13.
 
So I open DP and it is requesting my registration code.  Maybe the problem.

We ended up pulling the Dimension Pro 1.5.5.14 update due to issues reported with it's compatibility and our forthcoming Cakewalk Command Center 1.1 update. This is why it is not available to anyone anymore.
 
We're working on a new build that will address this.  Sorry for any confusion this may have caused!
 

YouDontHasToCallMeJohnson
And so I decide to click the registration button. A browser page is opened, I click register and am informed the product is already registered to a DIFFERENT USER!!!!!!!!!!!!!!!!!!
 
This is because I am logged into the forum with my FORUM ID and not the stupid single log in ID.
 
Another example of this having been a bad idea.

 
Your "YouDontHasToCallMeJohnson" is a Cakewalk Single-Sign On Id. I can see it has no product ownership though. So, if you're signed in with that account and you attempt to register a serial number to it, it is going to tell you exactly what you saw. I'm not sure how this is a problem. It's doing exactly what it should by not letting you register a serial number to multiple accounts.
 
I don't know what your other Id is so it's hard for me to assist. Essentially most people encounter registration issues with Dimension Pro by needing elevated privileges. Try launching it by first launching SONAR as an administrator (right-click, run as administrator). This should allow the code to be accepted.

YouDontHasToCallMeJohnson
And now I look at the products associated with this ID, which has never been used to purchase any CW products, not associated with any CW product and find a complete list of the products I have purchased using a different ID that has NEVER been connected.
 
This is disturbing.
 
So, not only does the CCC not put files where I want, somehow it has combined my accounts.
 
I am way unhappy. And am now sure the security issues I raised about the single login were real.

Your YouDontHasToCallMeJohnson account does not have any product ownership associated with it. Can you help clear up what you're experiencing? It sounds like there's some confusion going on.

So, I uninstall DP.
I then run the current installer.
I enter my 2014 serial number.
When installed I attempt to register and am informed the numbers are not sufficient.
 
This figgers, as the numbers for the 2015 installation have been updated. But where are the current ones listed?
 
How can I install the current version of DP without installing the file from last year and running another 5 hour download to get the files I already have just so the CCC can have its way?
 
 

Can you PM me your user account name that has your product ownership associated with it so I can look up your account information?

Ryan Munnis [Cakewalk]

Your YouDontHasToCallMeJohnson account does not have any product ownership associated with it. Can you help clear up what you're experiencing? It sounds like there's some confusion going on.




I just logged out (Johnson), tested with my main account, logged out, and back in with the Johnson and there they are.
Just did it again.
 
The display is different, without the images. But they are all listed.
 
And when I attempted to register DP, Johnson was logged in and the registration process assumed the BROWSER login was the one the product was purchased with. I am not happy that a local program that was registered with the correct user ID would be overridden because of the browser login.