It's amazing how many folks have to get their "dig" in, even though there is really nothing to "dig" about in the particular topic!

Survey completed

melmyers

thomasabarnes
Boo hoo hoo. I didn't get emailed this new survey. I sure wish I had got it! Maybe, it just was sent to the SONAR 2015 Lineup users. My latest SONAR purchase was X3 Producer.

I didn't receive it either, and I am a full-fledged, totally up-to-date purchaser and user of Sonar Platinum.

Yeah, I'm paid in full for Splat, and didn't get the email either.

The survey is targeted towards targets that weren't previously targeted but may be potential targets in future in addition to targets that were previously targeted and there may be other targets that need targeting.

Karyn
I've already had that.  Did you not get it?

I love what you've done with your sense of humor! 

charlyg
THERE WILL BE NO MORE COMPLAINING ABOUT NOT RECEIVING THE SURVEY

 
FYI, there is a long standing issue with quite a few of us that have subscribed to Cakewalk's mailing list, or news letter, and we get nothing, ever. That's why some of us are mentioning that here.
 

Karyn
....
 Any company that targets a particular demographic for a survey (other than simply their customers) is biasing the result towards the answers they want before a single question is asked, which makes the survey pointless anyway.

 
Companies do this all the time, and it's not pointless at all.  Even Cakewalk.  I got a survey recently (5/20) from them asking me why I had not upgraded yet.   They were looking for folks like me, and not the general user base.  So in this case, they might have been shooting for some specific user base as well (no idea which, though).
 
Also, I think people are unintentionally falling for the "Hawthorne Effect", which means people are observing increases in satisfaction and productivity just by the mere fact that a company is making a measurement (i.e., a survey).    
 
 
 

kevo
Surveys are usually sent out to a targeted demographic. That is why not everyone receives a request to take part in the survey.
 
Since a link is now posted for the survey anyone can take the survey including those who do not even own a CW product let alone the latest version of Sonar.
 
Not sure how happy CW will be over the posting of the link unless it was done with their blessing. Which if that were the case CW themselves would have posted a link to the survey at the top of the forum.

I was thinking the same. The survey links appear to have identifier strings which probably helps cakewalk identify who responded or not - which would give them an option to send a follow up email etc. If that's the case then multiple different responses tied to one ID, and the inability to validate that they are coming from actual Cakewalk customers, would probably nullify that IDs responses?
 
I found the questions to be a clear indication that Cakewalk is listening to it's user base which is certainly a great thing!
 
 
 
 
 
 

synkrotron

charlyg
THERE WILL BE NO MORE COMPLAINING ABOUT NOT RECEIVING THE SURVEY

 
FYI, there is a long standing issue with quite a few of us that have subscribed to Cakewalk's mailing list, or news letter, and we get nothing, ever. That's why some of us are mentioning that here.
 

FYI - my bad, I thought it was obvious I was joking.

Since i received the survey Splat has been 20 - 40% better..  (and I put that in the survey)