• SONAR
  • CbB installation woes on Win 10 (Due to BitDefender AV) [SOLVED by Firewall Rules]
2018/04/23 16:04:12
ZincTrumpet
I'm a SPlat user who has been dual booting Windows 7 and 10 for a long time (each has their own separate SSD and my BIOS lets me choose which to boot). I use Win 7 99% of the time and log on occasionally to Win 10 to do updates etc. I knew that one day I would be reluctantly forced to migrate to Win 10 but for various reasons have resisted, until now. 
 
Booted into Win 10 this morning - it did an update and....totally screwed up my Win 7 SSD. It won't boot, it won't repair (tried the Win 7 boot DVD and SpotMau Bootsuite). 
 
So I decided to cut my losses and spend the time bringing my Win 10 up to date. This included installing CbB which until now has been running nicely on Win 7 alongside SPlat. When I install BA on Win 10 and choose the install (CbB) option it opens a web browser (the donation page) and promptly shuts itself down so it doesn't get as far as installing CbB. I found the CbB executable from my Win 7 install and installed it that way and of course it is now stuck in demo mode (I have seen the other threads). However I cannot see a workable way to install it in Win 10 as BA shuts itself down when I tell it to install CbB. I have BitDefender AV and Malwarebytes (with the same settings as my Win 7 install). 
 
Any thoughts on why BA is shutting itself down and how to stop it doing this?
 
Thanks
ZT
2018/04/23 16:39:08
ZincTrumpet
To answer my own question I had a sneaking suspicion re BitDefender. Checked it's logs and it was blocking BA and powershell (although annoyingly didn't tell me that it was). 
 
Hopefully these issues will be resolved in a future release of BA (and/or BitDefender).
 
So, is it safe to un-install CbB when you have a fully working complete installation of SPlat?
The CbB un-install won't mess up anything in SPlat will it?
 
Then I can disable BitDefender and hopefully re-install CbB via BA.
 
 
 
2018/04/23 17:00:15
scook
CbB uninstall will probably remove all the shared files used by both CbB and SONAR.
 
2018/04/23 18:21:58
ZincTrumpet
Thanks Steve. I guess I am stuck between a rock and a hard place. I will continue to use SPlat until an alternative solution is available.
2018/04/23 19:17:56
scook
If the shared files are removed all you need to do to get them back is re-run the SONAR installer or rollback and roll forward using the Command Center. Assuming you don't reinstall CbB first.
 
2018/04/23 19:25:59
ZincTrumpet
Ok I will bear that in mind. I have spent half the day updating windows 10 programs and the other half seeking a solution to the win 7 issue. Thought I had cracked it with a bcd rebuild but alas not.

Cheers
2018/04/23 23:16:19
ionecake
Multi-booting can be problematic without a really good strategy to protect the boot drives/partitions from each other. What I've found effective is to use a third-party boot manager like TeraByte Unlimited's BootIt Bate Metal, OR, I use the BIOS, but I make sure to *disable* the alternate SATA port where the other boot drive is, making it impossible to be tampered with by any other boot drive/partition. Both of these approaches have worked on *many* workstations over the years.
 
As for antivirus, I've had some decent success with ESET, as it has never interfered with DAW installations, and it has a low CPU impact. I've tried about 5 other security suites, and always come back to ESET for the DAW.
 
Good luck!
2018/04/24 06:53:51
karhide
I have Windows 10 with BitDefender installed and I do not have an issue with the BandLab Assistant.  I didn't have to add BA to any safe list it has just worked. Do you have a firewall that it blocking the application? 
 
2018/04/24 08:58:16
ZincTrumpet
ionecake
Multi-booting can be problematic without a really good strategy to protect the boot drives/partitions from each other. What I've found effective is to use a third-party boot manager like TeraByte Unlimited's BootIt Bate Metal, OR, I use the BIOS, but I make sure to *disable* the alternate SATA port where the other boot drive is, making it impossible to be tampered with by any other boot drive/partition. Both of these approaches have worked on *many* workstations over the years.
 
As for antivirus, I've had some decent success with ESET, as it has never interfered with DAW installations, and it has a low CPU impact. I've tried about 5 other security suites, and always come back to ESET for the DAW.
 
Good luck!




Thanks, I should definitely have protected the Win 7 drive from before doing the Win 10 update. It had never happened before which lulled me into a false sense of security. Simply unplugging the Win 7 drive would have prevented the problem. I am still not quite there with the Win 7 installation (Winload.exe error). Annoyingly I can no longer access the drive from Win 10 (Access Denied) so I have to recover any files on it when booted into a recovery environment. Fortunately I have most data including Sonar Projects on other internal drives (and backed up to external drives) so it's really just programs/settings/bookmarks/Fences configs etc that I need to re-create. 
 
I switched to BitDefender from Kaspersky due to worries about the latter after reading good reviews for the former.
It seems a bit more "in your face" than Kaspersky and has also thrown up a few false positives that didn't bother Kaspersky. I have also switched off the app blocker as it usually interferes with installations.
2018/04/24 09:02:35
ZincTrumpet
karhide
I have Windows 10 with BitDefender installed and I do not have an issue with the BandLab Assistant.  I didn't have to add BA to any safe list it has just worked. Do you have a firewall that it blocking the application? 
 




That is odd - are you on the same version as me BitDefender Total Security 2018? The only firewall I am using is the one with BitDefender. BandLab Assistant (3.0.6) seems to be running fine by the way and even autostarts in Win 10. The issue was when I tried to install CbB from BA. BitDefender blocked it and also powershell which seems to be invoked by the installation. 
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