[Solved] Angry about support - my Sonar will go to demo tommorow

2015/06/02 10:20:35

The numbers in parenthesis are error codes. In this case C3 encountered some sort of Web error.
But this would seem to require support's involvement since the issue you are having seems to be related to your account status.
I'll see what I can do to expedite this.

Keith

2015/06/02 10:21:03

pwalpwal

try logging out & back in on the ccc? the "wrong" subscription may be being cached...

2015/06/02 10:21:03

Tom Riggs

My single copy does not have the .1 at the end. This sounds like it was introduced by the process of making the extra purchase.

Edit: Keith is on the case. How this gets resolved for you quickly.

2015/06/02 10:25:01

Dean Capper

Sorry about this. We're taking a look now, your SONAR will be authorized shortly.

2015/06/02 10:31:24

John

I don't care what others may say but CW seems to always come through. I don't know what the outcome will be but I do know it is in the very best of hands.

2015/06/02 10:31:48

Dean Capper

This is now fixed. Please close and then re-open SONAR to authorize it.

2015/06/02 10:38:10

John

See, what did I tell ya!!!!

2015/06/02 10:45:47

LumenMedia

This is best news for last couple of days.

Dean Capper [Cakewalk]
Sorry about this. We're taking a look now, your SONAR will be authorized shortly.

2015/06/02 10:48:09

LumenMedia

OMG, it works! Also numbers () changed. Thank you for saving my day and solving problem.

Dean Capper [Cakewalk]
This is now fixed. Please close and then re-open SONAR to authorize it.

2015/06/02 10:49:00

John

LumenMedia
This is best news for last couple of days.
Dean Capper [Cakewalk]
Sorry about this. We're taking a look now, your SONAR will be authorized shortly.

Its even better it should be fixed!

I hope you see the forum as an asset that is here 24 7 to help.

[Solved] Angry about support - my Sonar will go to demo tommorow

Use My Existing Forum Account

Use My Social Media Account