I am having problems connecting and mapping my two Akai midi controllers to Sonar Professional. I have contacted both Akai and Cakewalk support, neither of which could solve the problems. Akai essentially dismissed the issue under the pretense that Sonar was not a "real" DAW and entirely unsupported. Cakewalk support, while more congenial, was equally ineffective at solving the problem. I will list the problems in order of importance.
Problem #1: My Akai EWI 4000s does not work properly with Sonar. The Akai is connected to my computer with a mio midi interface, which Sonar recognizes; however, the inserted plugins produce no sound whenever I play the instrument. I am certain Sonar is receiving some variety of data since, when I play the EWI, I can see keys on the virtual keyboard in the piano roll being depressed. I am playing within the range of the instrument as verified by another midi controller and the virtual keyboard. This problem occurs with every plugin, both 3-party vsts and proprietary cakewalk instruments. Even instruments that work fine in stand-alone mode, such as EW Play, fail when nested in Sonar as a plugin.
I produced some slight sound one time, but have never been able to reproduce the feat. I have tried turning the breath sensitivity up all the way, such that outside Sonar the settings would produce constant unintentional signals, yet I fail again and again within Sonar.
I have, on the advice of Cakewalk support, tried to modify midi CCs in the event list, but playing the EWI produces no events to modify.
Problem #2 I cannot properly map my Akai Max25 as a control surface in Sonar. Sonar recognizes the Max25 as a midi device but every attempt to configure the device using the ACT mapping fail. The key bed, mod wheel, etc. all work; however, I cannot use the transport controls, faders or pads. Whenever I try to set the Max25 as a control surface, I can select the input and output, but they just disappear whenever I hit
OK.
Cakewalk support was polite and did, in fact, spend quite a bit of time helping me, but ultimately the best advice the rep could provide was "get a Roland A-300pro," which was not the advice I was hoping for. The rep said he would talk to someone else and email me a list of compatible devices. I haven't heard anything since last week, nor have I received any list.
Conceivably, I could work around the issues with the Max25, but the issues with the EWI are altogether critical for me since only one other variety of such instrument exists anywhere, and it (for reasons I needn't discuss here) would not work for me.
I would appreciate any and all help on these issues.