It's my most-used of the bundled plugins and, aside from Pro-Q, the only plugin that finds its way into every single project. If it's got piano, organ, sampled guitars or synth pads, they'll normally all have Channel Tools on them.
Mostly, I use it for stereo panning as described by dlesaux above. But I also use it for both narrowing and widening on occasion. Usually not on the master bus, but often on sub-busses. I often automate the Angle parameters to give the mix some motion.
Yes, M/S balance can be beneficial on reverb returns to clear out the center for vocals. I don't do that unless it's a very busy mix that also needs a lot of reverb - and that's rare because the first thing I do with a busy mix is cut down the reverb.